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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334841824
Report Date: 03/28/2025
Date Signed: 03/28/2025 08:33:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2025 and conducted by Evaluator Gabriela Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250227162240
FACILITY NAME:CORDERO FAMILY CHILD CAREFACILITY NUMBER:
334841824
ADMINISTRATOR:CORDERO, SANDRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 610-1429
CITY:INDIOSTATE: CAZIP CODE:
92203
CAPACITY:14CENSUS: 0DATE:
03/28/2025
UNANNOUNCEDTIME BEGAN:
08:10 AM
MET WITH:Sandra CorderoTIME COMPLETED:
08:50 AM
ALLEGATION(S):
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Lack of supervision resulting a daycare child sustaining injuries
INVESTIGATION FINDINGS:
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On March 28, 2025, at 8:10 a.m., Licensing Program Analyst (LPA) Gabriela Hernandez met with Licensee Sandra Cordero to deliver the findings regarding the allegation listed above.

As part of the investigation, LPA Hernandez conducted interviews, reviewed relevant documentation, and performed a health and safety inspection of the Family Child Care Home (FCCH) on February 21, 2025.

On February 18, 2025, Community Care Licensing (CCL) received a complaint alleging that the provider failed to provide adequate supervision, resulting in an injury to a daycare child. Specifically, it was alleged that C1 sustained a bruise on their forehead close to C1's right eye due to lack of proper supervision.

Confidential interviews revealed that the Licensee was preparing snacks in the kitchen while C1 was playing with other children in the living/dining room area. The home has an open layout, allowing the Licensee to have a direct view into both areas.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Gabriela Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250227162240
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORDERO FAMILY CHILD CARE
FACILITY NUMBER: 334841824
VISIT DATE: 03/28/2025
NARRATIVE
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 The Licensee stated that due to C1’s proximity to the dining room table, they accidentally bumped into it, causing the injury. This account was corroborated by A2, who disclosed that the Licensee informed them of the incident.

Based on the information gathered, there is no evidence to support that the injury resulted from inadequate supervision. As a result, the allegation that the provider failed to provide adequate supervision, leading to injury, is deemed unsubstantiated. Although the allegation may have occurred or is valid, there is not a preponderance of evidence to determine whether the alleged violation did or did not occur.

A copy of this report, along with appeal rights and the Notice of Site Visit, was provided to Licensee Sandra Cordero. The Notice of Site Visit was posted before LPA Hernandez left the facility, and the Licensee was reminded that it must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Gabriela Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2