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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845182
Report Date: 06/08/2023
Date Signed: 06/08/2023 02:31:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2023 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230407120458
FACILITY NAME:HERNANDEZ FAMILY CHILD CAREFACILITY NUMBER:
334845182
ADMINISTRATOR:HERNANDEZ, LAURAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 899-8323
CITY:COACHELLASTATE: CAZIP CODE:
92236
CAPACITY:14CENSUS: 0DATE:
06/08/2023
UNANNOUNCEDTIME BEGAN:
02:19 PM
MET WITH:Laura HernandezTIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Day care child sustained injury in care.
Day care children not free from unusual punishment.
INVESTIGATION FINDINGS:
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On 6/8/23 at 1:12pm, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to deliver final investigative findings for the allegations as listed above. An initial complaint inspection was conducted on 4/13/23. During the investigation, LPA reviewed facility and children records and conducted interviews.

On 4/7/23, a complaint allegation was reported to Community Care Licensing (CCL); specifically that a daycare child sustained an injury while in care and that daycare children were not free from unusual punishment.

Interviews revealed that these incidents were said to have occurred in 2020 and/or 2021. LPA found that the injury referenced did occur in November 2020. At that time, licensee self-reported in an Unusual Incident Report (UIR). Incident was investigated by another LPA and Riverside County Sheriff. It was determined that the injury did not occur due to abuse, neglect or lack of supervision. Interviews for current investigation did not reveal any other injuries to a child.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230407120458
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: HERNANDEZ FAMILY CHILD CARE
FACILITY NUMBER: 334845182
VISIT DATE: 06/08/2023
NARRATIVE
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In regards to daycare children were not free from unusual punishment, while one interview alleged that licensee would lock children in room or closet, no other interviews corroborated that allegation.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted, and this report was reviewed with the licensee Laura Hernandez. Due to this facility being permanently closed, no notice of site visit was provided.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2