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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845463
Report Date: 07/22/2026
Date Signed: 07/22/2026 08:49:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/25/2026 and conducted by Evaluator Sandra Pulido
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260425141004
FACILITY NAME:GUTIERREZ FAMILY CHILD CAREFACILITY NUMBER:
334845463
ADMINISTRATOR:GUTIERREZ, ANGELICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 379-1145
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92551
CAPACITY:14CENSUS: 9DATE:
07/22/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Angelica GutierrezTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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Provider spoke to day care children in an inappropriate manner.
INVESTIGATION FINDINGS:
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On July 22, 2026, Licensing Program Analyst (LPA) Sandra Pulido arrived unannounced at Gutierrez Family Day Care and met with Licensee Angelica Gutierrez to discuss the findings of an investigation related to the above referenced allegation. Confidential interviews were conducted with children, parents, and the licensee. On June 8, 2026, LPA Pulido also conducted a tour of the home, completed a census, and obtained relevant documentation.

The complaint, received on April 25, 2026, alleged that the provider speaks to day care children in an inappropriate manner, specifically that the provider yells at the children. Interviews with children indicated that they enjoy attending the day care and reported that staff do not yell or scream at them. Interviews also indicated that children do not express fear about attending the facility. Parent interviews revealed that they have not had concerns with the provider and believe the children receive adequate care. However, one interview indicated that the provider does yell at day care children.

Unsubstantiated
Estimated Days of Completion: 88
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260425141004
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: GUTIERREZ FAMILY CHILD CARE
FACILITY NUMBER: 334845463
VISIT DATE: 07/22/2026
NARRATIVE
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Due to conflicting statements, LPA Pulido was unable to corroborate the allegation. Following a comprehensive investigation, including interviews, observations, and a review of records, this agency determined that the allegation is unsubstantiated. A finding of unsubstantiated means that, although the allegation may have occurred or may be credible, there is insufficient evidence to prove or disprove the alleged violation.

An exit interview was conducted with Licensee Angelica Gutierrez, and a copy of this report and the Appeal Rights were provided. A Notice of Site Visit was issued and must remain posted at the facility for 30 consecutive days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2