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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846779
Report Date: 09/02/2026
Date Signed: 09/02/2026 09:07:54 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2026 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260817083233
FACILITY NAME:SUNNY HILLS MONTESSORI ACADEMYFACILITY NUMBER:
334846779
ADMINISTRATOR:LUCITA VAUGHNFACILITY TYPE:
860
ADDRESS:10744 HOLE AVENUETELEPHONE:
(951) 689-7022
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:108CENSUS: 8DATE:
09/02/2026
UNANNOUNCEDTIME BEGAN:
07:35 AM
MET WITH:Lucita VaughnTIME COMPLETED:
08:30 AM
ALLEGATION(S):
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Staff do not ensure comfortable accomodations to daycare child.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido arrived at the facility to investigate the above complaint received on 08/17/26. LPA was granted access to the facility by Director, Lucita Vaughn. LPA discussed purpose of visit, took census, and toured the facility. LPA met with Director, Lucita Vaughn, to further discuss the complaint allegations and deliver findings.
During the investigation, LPA interviewed pertinent parties, including facility staff and children.
It was alleged staff did not ensure comfortable accommodation for daycare children. Pertinent party interviews acknowledged that children sometimes have sand in their sleeping spaces and children sometimes wake up needing assistance to remove the sand. Interviews disclosed that verbal reminders are given and that children are responsible for getting the sand out. Children interviews reported they sometimes have sand on their cots. LPA reviewed video footage and photo of sand on top of blanket on a cot.
Based on LPA’s interviews conducted, and footage reviewed the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED according to the California
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 09-CC-20260817083233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
VISIT DATE: 09/02/2026
NARRATIVE
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Code of Regulations, Title 22, Division 12. See LIC9099D for cited deficiencies.
Appeal rights issued and discussed with Director and their signature on this form acknowledge receipt of these rights. An exit interview was conducted. A copy of this report and Notice of Site was provided to the Director Lucita Vaughn. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2026 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260817083233

FACILITY NAME:SUNNY HILLS MONTESSORI ACADEMYFACILITY NUMBER:
334846779
ADMINISTRATOR:LUCITA VAUGHNFACILITY TYPE:
860
ADDRESS:10744 HOLE AVENUETELEPHONE:
(951) 689-7022
CITY:RIVERSIDESTATE:CAZIP CODE:
92505
CAPACITY:108CENSUS: 8DATE:
09/02/2026
UNANNOUNCEDTIME BEGAN:
07:35 AM
MET WITH:Lucita VaughnTIME COMPLETED:
08:30 AM
ALLEGATION(S):
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Daycare child sustained multiple toileting accidents due to staff neglect
Staff hit daycare child
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido arrived at the facility to investigate the above complaint received on 08/17/26. LPA was granted access to the facility by Director, Lucita Vaughn. LPA discussed purpose of visit, took census, and toured the facility. LPA met with Director, Lucita Vaughn, to further discuss the complaint allegations and deliver findings.
During the investigation, LPA interviewed pertinent parties, including facility staff and children.
It was alleged a daycare child sustained multiple toileting accidents due to staff neglect. Pertinent party interviews acknowledged a child had toileting accidents that required additional staff assistance in a classroom identified for children fully potty trained; however, staff deny the child has multiple toileting accidents due to neglect.
It was alleged that a staff hit a daycare child. All staff interviewed denied hitting any child or observing any other staff hit children. Pertinent party interviews resulted in conflicting information regarding staff hitting a daycare child.
Due to conflicting information obtained from what was alleged, the evidence collected was not sufficient to
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 09-CC-20260817083233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
VISIT DATE: 09/02/2026
NARRATIVE
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to substantiate or refute the above allegations. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
An exit interview was conducted, a copy of this report and Notice of Site Visit were provided to the facility representative, Lucita Vaughn. This report must be made available to the public for three years upon request.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 09-CC-20260817083233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/02/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/04/2026
Section Cited
CCR
101223(a)(2)
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101223(a) (2) Personal Rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.This requirement is not met as evidenced by:
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Facility will submit a written plan of action to the department to ensure that children's nap equipment will be healthful and comfortable by POC due date.
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Based on interviews and record review, the facility did not ensure healthful and comfortable accommodations during nap time activities ( sand on cots). This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 6