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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846779
Report Date: 09/02/2026
Date Signed: 09/02/2026 09:01:55 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/17/2026 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260817163650
FACILITY NAME:SUNNY HILLS MONTESSORI ACADEMYFACILITY NUMBER:
334846779
ADMINISTRATOR:LUCITA VAUGHNFACILITY TYPE:
860
ADDRESS:10744 HOLE AVENUETELEPHONE:
(951) 689-7022
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:108CENSUS: 8DATE:
09/02/2026
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Lucita VaughnTIME COMPLETED:
09:10 AM
ALLEGATION(S):
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Staff spoke inappropriately to daycare children
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido arrived at the facility to investigate the above complaint received on 08/17/26. LPA was granted access to the facility by Director, Lucita Vaughn. LPA discussed purpose of visit, took census, and toured the facility. LPA met with Director, Lucita Vaughn, to further discuss the complaint allegations and deliver findings.
During the investigation, LPA interviewed pertinent parties, including facility staff and children.
It was alleged staff spoke inappropriately to daycare children. Pertinent party interviews noted voices can be raised to get children’s attention for safety and that some staff have a firm voice. Pertinent party interviews disclosed children had been yelled at surrounding napping and toileting activities, resulting in the children feeling bad and sad when yelled at.
Based on LPA interviews conducted the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED per California Code of Regulations, Title 22, Division 12. See LIC9099D for cited deficiency
Appeal rights issued and discussed with Director and their signature on this form acknowledge receipt of
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20260817163650
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
VISIT DATE: 09/02/2026
NARRATIVE
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these rights. An exit interview was conducted. A copy of this report and Notice of Site was provided to the Director Lucita Vaughn. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 09-CC-20260817163650
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/02/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/04/2026
Section Cited
CCR
101223(a)(1)
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101223(a)(1) Personal Rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement is not met as evidenced by:
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Facility will complete training on staff/child interactions and communication with children by POC due date. Facility will submit proof of staff attendance and materials used.
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Based on Interviews conducted, the facility did not accord dignity to children in care with their relationships with staff. This is a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5