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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846779
Report Date: 10/01/2026
Date Signed: 10/01/2026 01:12:05 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/21/2026 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260921105345
FACILITY NAME:SUNNY HILLS MONTESSORI ACADEMYFACILITY NUMBER:
334846779
ADMINISTRATOR:LUCITA VAUGHNFACILITY TYPE:
860
ADDRESS:10744 HOLE AVENUETELEPHONE:
(951) 689-7022
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:108CENSUS: 18DATE:
10/01/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Julie BacaTIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Staff did not prevent child from being bitten multiple times by another child
Staff did not notify parent or authorized representative of an incident in a timely manner
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido conducted a subsequent complaint investigation to deliver final findings. An initial visit was conducted on 09/23/26 at which time LPA conducted interviews and reviewed records. LPA met with facility representative; Julie Baca toured the facility and took a census.
During the investigation, LPA reviewed records and interviewed pertinent parties, including facility staff.
It was alleged that staff did not prevent a child from being bitten multiple times by another child and staff did not notify parents or authorized representatives of an incident in a timely manner.
Staff interviews acknowledged a child with challenging behaviors did bite another child multiple times over the course of four months. Interviews disclosed additional staff were placed in the classroom to assist, however, proximity to child for supervision and availability of staff was not always consistent.
Records reviewed revealed correspondence between facility and authorized parents regarding multiple (7) biting incidents. In addition, correspondence dated 08/17/26 (Brightwheel notes) revealed facility
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 09-CC-20260921105345
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
VISIT DATE: 10/01/2026
NARRATIVE
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acknowledgement of missing parent notification for a biting and hair pulling incident occurring on 08/14/26.
Based on interviews conducted and records reviewed, the Department has determined the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED, per California Code of Regulations, Title 22, Division 12. See LIC9099D pages for deficiencies cited.
LPA Carbullido informed facility representative, Lucita Vaughn that this report dated 10/01/26 document(s) one type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.
Also, LPA Carbullido informed facility representative, Julie Baca to provide a copy of this licensing report dated 10/01/26 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
An exit interview was conducted, and appeal rights discussed. LPA provided Facility Representative, Julie Baca with a copy of this report, notice of site visit and appeal rights. THIS REPORT MUST BE MADE AVAILABLE TO THE PUBLIC FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 09-CC-20260921105345
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/02/2026
Section Cited
CCR
1012239(a)(2)
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1012239(a)(2) Personal Rights (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidenced by:
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Facility will submit a written policy to include supervision and interventions to ensure that children are accorded safe and healthful accommodations while in care.
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Based on information gathered from interviews conducted and records reviewed the facility did not accord safe and healthful accommodations to meet the needs of a child. This is an immediate risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 09-CC-20260921105345
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SUNNY HILLS MONTESSORI ACADEMY
FACILITY NUMBER: 334846779
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/06/2026
Section Cited
CCR
101226(a)(2)
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101226(a) (2) Health related Services : (2) ... injuries including, bites from other children requiring assessment ... first aid the licensee shall document the injury ... notify ... authorized representative ... when the child is picked up from the center. This requirement is not met as evidenced by:
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Facility will submit a written action plan to ensure that all health/injury related incidents are reported timely.
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Based on record review and facility acknowledgement a biting incident was not relayed in a timely manner to parent. This is a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 10/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4