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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300197
Report Date: 11/22/2022
Date Signed: 11/22/2022 02:05:29 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2022 and conducted by Evaluator Susan Brewer
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220930130725
FACILITY NAME:JNOBAPTISTE FAMILY CHILD CAREFACILITY NUMBER:
336300197
ADMINISTRATOR:JNOBAPTISTE,MELISSAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 554-4250
CITY:WINCHESTERSTATE: CAZIP CODE:
92596
CAPACITY:14CENSUS: 4DATE:
11/22/2022
UNANNOUNCEDTIME BEGAN:
01:17 PM
MET WITH:Melissa Jnobaptiste, LicenseeTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Licensee denied an authorized representative access to the home
INVESTIGATION FINDINGS:
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On 11/22/2022 at 1:17 PM Licensing Program Analyst (LPA) Susan Brewer, arrived unannounced at the facility for the purpose of concluding a complaint investigation and to deliver findings on the above allegation. LPA was greeted by the Licensee Melissa Jnobaptiste and granted entry granted to tour the facility. LPA took a census of 4 children in care. Present were the licensee, 1 resident minor.

On 10/05/2022 LPA S.Brewer, conducted an intial investigation which was extended at that time. During today's investigation the LPA interviewed the licensee Melissa Jnobaptiste, reviewed records and discussed the allegation that the Licensee denied an authorized representative access to the home. LPA Susan Brewer, conducted observationS, pertinent interviews and record review, which revealed the licensee Melissa Jnobaptiste, did not comply with the regulations by implementing a Pick up & Drop off Policy in the daycare contract, informing client parents dropping off or picking up daycare children "MUS T" be at the door and requesting parents not to enter the family child care home which supports the allegation.
CONTINUED ON LIC9099C PAGE:
Substantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 10-CC-20220930130725
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: JNOBAPTISTE FAMILY CHILD CARE
FACILITY NUMBER: 336300197
VISIT DATE: 11/22/2022
NARRATIVE
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Based on LPA Susan Brewer's observations, confidential interviews and record reviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be "SUBSTANTIATED".

California Code of Regulations, Title 22 Division and Chapter Numbers 102419(e) Admission Procedures and Parental and Authorized Representative's Rights is being cited as a Type B citation on the attached LIC9099D page.

No civil penalties were issued on 11/22/2022.

An exit interview was conducted and a copy of this report was reviewed and left with the Licensee Melissa Jnobaptiste.

A Notice of Site Visit was issued and posted in the presence of the LPA Susan Brewer.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 10-CC-20220930130725
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: JNOBAPTISTE FAMILY CHILD CARE
FACILITY NUMBER: 336300197
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/22/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/30/2022
Section Cited
CCR
102419(e)
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102419(e) Upon presenting identification, the parent or authorized representative of a child in care has the right to enter and inspect the family child care home without advance notice during the family child care home's normal operating hours.
This regulation was not met as evidenced by:
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Per licensee Melissa Jnobaptiste, the licensee agrees to review the current daycare contract and remove the section of the contract that denies a parent access into the daycare facility during operation days and hours and have current client parents of daycare children sign the updated contract.
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The licensee Melissa Jnobaptiste, did not comply with Title 22 regulation by implenting a Pick up & Drop off Policy in a contract, for parents and requesting parents not to enter the home which violates a parent/(s) rights to access thier child and is a potential risk to the health and safety of children in care.
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Per Melissa Jnobaptiste, the licensee stated that the revised admission contract will be submitted to community care licensing on or before 11/30/2022 by mail, fax or e-mail.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Susan Brewer
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 4