336300454-1-15-2025-10-CC-PBER-DCZQDV-20250117110523

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336300454
Report Date: 01/15/2025
Date Signed: 01/15/2025 04:30:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2024 and conducted by Evaluator Courtnee Peebles

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20241213094553

FACILITY NAME:	LANDEROS FAMILY CHILD CARE		FACILITY NUMBER:	336300454
ADMINISTRATOR:	LANDEROS, SANDRA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 320-3559
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	14	CENSUS: 5	DATE:	01/15/2025
		UNANNOUNCED	TIME BEGAN:	02:05 PM
MET WITH:	Sandra Landeros		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Provider did not provide adequate supervision to day care child causing injuries.

INVESTIGATION FINDINGS:

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On January 15, 2025 at 02:05 PM, Licensing Program Analyst (LPA) Courtnee Peebles arrived at the facility to provide the findings of a complaint investigation. LPA Peebles met with licensee Sandra Landeros and toured the facility. The purpose of the visit was to deliver the investigative findings for the allegations listed above. During the investigation, LPA obtained documents, photographs, and conducted confidential interviews.

On December 13, 2024, a complaint was reported to Community Care Licensing (CCL), alleging that the provider failed to provide adequate supervision of a daycare child, which resulted in injuries. Specifically, it was alleged that the licensee (LIC) did not provide proper supervision while the children played outside, which caused C1 to hit their head on the concrete and later sustain two black eyes.Confidential interviews revealed that while the children and LIC were outside playing, another child began to cry. LIC turned to check on the crying child when a scream was heard, and LIC noticed C1 on the ground crying. Additionally, on the day of the incident, LIC was alone with seven children in care.

Unsubstantiated

Estimated Days of Completion: 32

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20241213094553

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LANDEROS FAMILY CHILD CARE	FACILITY NUMBER: 336300454
	VISIT DATE: 01/15/2025

NARRATIVE

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Based on the information gathered during the investigation, there was no evidence to support that the injury was a result of inadequate supervision. Interviews did not substantiate the claim that lack of supervision led to the injury.

As a result, the allegation that the provider did not provide adequate supervision to a daycare child, causing injuries, is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

A copy of this report, the notice of site visit, and the appeal rights were provided and explained to Licensee Sandra Landeros.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2025

LIC9099 (FAS) - (06/04)

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