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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 336300989
Report Date: 09/17/2026
Date Signed: 09/17/2026 02:35:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2026 and conducted by Evaluator Kelli Waters
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260714134352
FACILITY NAME:PRINCE OF PEACE PRESCHOOLFACILITY NUMBER:
336300989
ADMINISTRATOR:CORONADO, LUCYFACILITY TYPE:
860
ADDRESS:701 N SANDERSON AVENUETELEPHONE:
(951) 925-9798
CITY:HEMETSTATE: CAZIP CODE:
92545
CAPACITY:98CENSUS: 34DATE:
09/17/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Lucy CoronadoTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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-Facility did not ensure healthful accommodations during outside activity.
INVESTIGATION FINDINGS:
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On 09/17/26, Licensing Program Analyst (LPA), Kelli Waters, made a subsequent unannounced complaint investigation visit to deliver the findings for the above referenced allegation. LPA met with Director, Lucy Coronado, who was informed of the decision rendered.

On 07/14/26, Community Care Licensing (CCLD) received a complaint alleging that the facility did not ensure healthful accommodations during outside activity, specifically regarding outside activity during hot weather and reduced air quality.

Regarding the allegation related to children being exposed to high heat conditions for extended periods of time, LPA Waters conducted facility inspection, interviews, and record review. Classroom daily schedules indicate that from 2:30pm to closure time, the center operates as “aftercare”. According to staff interviews, “aftercare” refers to PM snack time and outdoor play until the child is picked up.

See 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260714134352
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: PRINCE OF PEACE PRESCHOOL
FACILITY NUMBER: 336300989
VISIT DATE: 09/17/2026
NARRATIVE
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After a record review of temperature for the city of Hemet for the first 14 days in the month of July 2026, 8 out of the 10 days of operation in the “aftercare” hours between 3:00pm and 6:00pm were 95 degrees or higher. During the physical inspection of the facility, LPA noted that there is covered shade areas over the play structure, eating areas, and off the entrance area from the Love room. The facility also has large trees providing shade in the afternoon hours. LPA observed reusable water bottles on the table for children to drink and some water tables and water toys that were not in use during the inspections. Staff interviews revealed that children are brought inside if temperatures are above 100 degrees or the weather has been labeled as “extreme heat warning”. The facility utilizes the Family Life Center located in the preschool building as a play area during inclement weather for preschool students and infant students remain inside their classrooms. Regarding air quality in the area, record review did not reveal any harmful levels for the first half of July, nor did LPA Waters observe any debris or ash on the playground surface or equipment. On 07/20/26, at approximately 3:00pm, LPA observed children playing outside under the shaded areas and drinking from water bottles and did not appear to be in discomfort due to heat. Based on investigation findings, LPA Waters could not confirm the allegation that the facility did not ensure healthful accommodations during outside activity.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted. A copy of this report was provided to Director, Lucy Coronado. This report must be made available for public review for 3 years upon request.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 09/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2