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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617898
Report Date: 08/09/2022
Date Signed: 08/09/2022 12:41:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/08/2022 and conducted by Evaluator Fabiola Diaz
COMPLAINT CONTROL NUMBER: 03-CC-20220708173926
FACILITY NAME:LIMON, ALMA & ALCANTAR, MARIAFACILITY NUMBER:
343617898
ADMINISTRATOR:A.LIMON/M.ALCANTARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 285-7930
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:14CENSUS: 15DATE:
08/09/2022
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Alma Limon and Maria AlcantarTIME COMPLETED:
12:55 PM
ALLEGATION(S):
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Licensees had day care children in off-limits garage.
Licensees use inappropriate discipline towards day care children.
Day care children are forced to sleep.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Fabiola Diaz and Licensing Program Manager (LPM) Roxana Saravia arrived at the facility at approximately 10:05 am and met with licensees Alma Limon and Maria Alcantar to close out a complaint investigation for the above allegations. Upon arrival, LPA and LPM observed 15 children present. LPA and LPM conducted interviews with licensees and staff.
It was alleged that licensees had day care children in off-limits garage. Based on children and adult interviews, at least two children were kept in the off-limits garage for a long period of time. It was also alleged that licensees use inappropriate discipline towards day care children. Based on children and adult interviews, there were several children that mentioned being slapped on the hand as a form of discipline. It was also alleged that day care children are forced to sleep. During interviews conducted, analyst was made aware that a child was tied down with a bag during nap time by a caregiver.
Based on LPA’s investigation the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Fabiola Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/08/2022 and conducted by Evaluator Fabiola Diaz
COMPLAINT CONTROL NUMBER: 03-CC-20220708173926

FACILITY NAME:LIMON, ALMA & ALCANTAR, MARIAFACILITY NUMBER:
343617898
ADMINISTRATOR:A.LIMON/M.ALCANTARFACILITY TYPE:
810
ADDRESS:5461 ALVOCA WAYTELEPHONE:
(916) 285-7930
CITY:SACRAMENTOSTATE: CAZIP CODE:
95835
CAPACITY:14CENSUS: 15DATE:
08/09/2022
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Alma Limon and Maria AlcantarTIME COMPLETED:
12:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care children are kept in soiled diapers for long periods of time.
Child was injured and not attended to.
Day care children are being forced fed.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Fabiola Diaz and Licensing Program Manager (LPM) Roxana Saravia arrived at the facility at approximately 10:05 am and met with licensees Alma Limon and Maria Alcantar to close a complaint investigation regarding the above allegations. Upon arrival LPA and LPM observed 15 children. It was alleged that day care children are kept in soiled diapers for long periods of time, and that day care children are being forced fed. It was also alleged that a child was injured from a fall during day care hours and was not attended to. The information provided during the course of the investigation was conflicting and not substantial enough to prove or disprove the allegations. Based on LPAs investigation although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. There were no Title 22 deficiencies cited for the above allegations. Appeal Rights were provided to licensee. A notice of site visit was given and must remain posted for 30 days at the facility. Exit interview conducted and report was reviewed with the licensee, and a copy was provided to licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Fabiola Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20220708173926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: LIMON, ALMA & ALCANTAR, MARIA
FACILITY NUMBER: 343617898
VISIT DATE: 08/09/2022
NARRATIVE
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Title 22 deficiencies are cited on the subsequent page of this report. An Exit Interview was conducted in which the report was reviewed and discussed with Alma. A copy of this report was provided to Alma. A Notice of Site Visit and Appeal Rights were provided.

LPA informed licensee Alma Limon that this report dated 8/9/22 document(s) 3 Type A citations which shall be posted for 30 consecutive days as there are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA informed licensee Alma Limon to provide a copy of this licensing report dated 8/9/22 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Fabiola Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 03-CC-20220708173926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: LIMON, ALMA & ALCANTAR, MARIA
FACILITY NUMBER: 343617898
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/10/2022
Section Cited
CCR
102423(a)(4)
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102423 Personal Rights (a) Each child…shall have certain rights that shall not be waived or abridged… (4) To be free from corporal or unusual punishment…This requirement is not met as evidenced by:
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Licensee stated the children are only given time out.
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Based on interviews, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. Children mentioned being slapped on their hands at the facility as a form of discipline.

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Type A
08/10/2022
Section Cited
CCR
102416.3(a)(6)
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102416.3 Alterations to Existing Buildings or Grounds (a) Prior to making alterations … the licensee shall notify the Department… (6) Any change from an area …as "off limits" to an area where care and supervision will be provided to children in care. This requirement is not met as evidenced by:
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Licensee stated that they don't put anyone in the garage.
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Based on interviews, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. Interviews disclosed that at least 2 children were kept in the off-limits garage for a long period of time. The garage does not have a fire clearance to be used for day care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Fabiola Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20220708173926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: LIMON, ALMA & ALCANTAR, MARIA
FACILITY NUMBER: 343617898
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/09/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/10/2022
Section Cited
CCR
102423(a)(2)
1
2
3
4
5
6
7
102423 Personal Rights (a) Each child…shall have certain rights that shall not be waived or abridged…(2) To receive safe, healthful, and comfortable accommodations…This requirement is not met as evidenced by:
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2
3
4
5
6
7
Licensee stated she doesn't do this. If it was done, children would have marks, or parents would have said something.
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Based on interviews, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPA was made aware that a child was tied down with a bag during nap time by a caregiver.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Fabiola Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/09/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/09/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5