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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622630
Report Date: 04/22/2024
Date Signed: 04/22/2024 03:12:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2024 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240320152650
FACILITY NAME:TOTS OF LOVE - CITRUS HEIGHTSFACILITY NUMBER:
343622630
ADMINISTRATOR:COURTNEY WILLIAMSFACILITY TYPE:
850
ADDRESS:7312 ANTELOPE ROADTELEPHONE:
(916) 689-8687
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:59CENSUS: 5DATE:
04/22/2024
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Gricela MitchellTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Other- Staff was intoxicated during operating hours
INVESTIGATION FINDINGS:
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On 4/22/2024, Licensing Program Analyst, Michelle Perez, met with acting director, Gricelda Mitchell and Administrator Courtney Williams for the purpose of delivering findings for a complaint investigation.

The allegation stated that a staff member was intoxicated during operating hours. Throughout the investigation, LPA interviewed the acting director, staff and made observations. LPA found through the process of interviewing, that no parents interacted with preschool staff, as interactions were via their app "Pro Care." Further, staff disclosed they had a prior issue with a guardian, who they described as being inebriated when picking up a child from care. Staff explained there was concern releasing the child to thecare of the guardian due to what was witnessed. After the incident occurred, the staff continued to have issues with the same guardian. There is no other information or evidence to suggest a staff member was inerbirated at any point during working hours, while in the facility.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20240320152650
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: TOTS OF LOVE - CITRUS HEIGHTS
FACILITY NUMBER: 343622630
VISIT DATE: 04/22/2024
NARRATIVE
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Due to the lack of evidence, the allegation is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is unsubstantiated.

This report was reviewed with the acting director and a notice of site visit was provided.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2