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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623592
Report Date: 08/19/2026
Date Signed: 08/19/2026 09:12:31 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2026 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260811194751
FACILITY NAME:FOREVER FRIENDS EARLY LEARNING CENTERFACILITY NUMBER:
343623592
ADMINISTRATOR:ROSS, MARQUISEFACILITY TYPE:
850
ADDRESS:1355 FLORIN ROAD, STE.9TELEPHONE:
(916) 912-0758
CITY:SACRAMENTOSTATE: CAZIP CODE:
95822
CAPACITY:38CENSUS: 13DATE:
08/19/2026
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Marquise RossTIME COMPLETED:
09:20 AM
ALLEGATION(S):
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Staff is operating facility out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello met with Director Marquise Ross to open a complaint investigation, regarding the above allegations. Upon arrival, LPA observed 6 Children with one teacher/director. LPA made observations and gathered documents pertaining to the investigation. It was alleged that the facility has operated out of Teacher-Child ratio. LPA observed at approximately 8:44am one teacher/director with 13 children. Director upon noticing immediately called office staff to step in place them back into compliance. This is considered as an immediate risk to the children in care.
Based on LPA’s investigation, the preponderance of evidence standard has been met, therefore, the above allegations are found to be SUBSTANTIATED.

Title 22 deficiencies are cited on the subsequent page of this report. Type Acknowledgement forms are to be signed by current parent of the facility and new parents for the next twelve months. LIC 9224 and Appeal Rights were provided. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Marquise Ross.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20260811194751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: FOREVER FRIENDS EARLY LEARNING CENTER
FACILITY NUMBER: 343623592
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/20/2026
Section Cited
CCR
101216.3(a)
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There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below. This requirement has not been met by evidence: LPA observed 13 children with one teacher. This is considered as an immediate risk to the children in care.
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Director will ensure that the facility is not operating out of Teacher-Child ratio by POC date 8/20/26. LPA will retuen to clear the deficiency.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3