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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845048
Report Date: 02/18/2022
Date Signed: 02/18/2022 11:29:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/07/2021 and conducted by Evaluator Diana Brasel
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20211207143030
FACILITY NAME:BROOKS FAMILY CHILD CAREFACILITY NUMBER:
364845048
ADMINISTRATOR:BROOKS,VERONICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 573-7169
CITY:FONTANASTATE: CAZIP CODE:
92336
CAPACITY:14CENSUS: 0DATE:
02/18/2022
UNANNOUNCEDTIME BEGAN:
10:50 AM
MET WITH:Veronica Brooks TIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Provider behavior may be a health and safety risk to children in care.
INVESTIGATION FINDINGS:
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On the above date and time, Licensing Program Analyst (LPA) Diana Brasel arrived at the facility to deliver the concluded findings for the above noted allegations. LPA met with the Licensee Veronica Brooks. Currently the licensee is closed and there are no children in care. LPA reviewed the concluded complaint findings with the licensee.

An initial joint visit was conducted on 12/14/2021 by LPA’s D. Brasel and P. Berry. On that date interviews were conducted, and files were reviewed. Since then, written statements were obtained, documents were provided, and additional interviews were conducted.

1. It was alleged that “Provider behavior may be a health and safety risk to children in care.

The licensee denies the allegation.
--CONTINUED ON LIC 9099C---
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20211207143030
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: BROOKS FAMILY CHILD CARE
FACILITY NUMBER: 364845048
VISIT DATE: 02/18/2022
NARRATIVE
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Although the Licensee denies the allegation, conflicting information was obtained through interviews and documentation during this investigation from what was alleged in the complaint.

The Department has investigated the above allegation and although it may have happened or been valid, there is not a preponderance of the evidence to prove the alleged allegation occurred. The Department’s finding is the allegations are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

An exit interview was conducted, and the report was reviewed with the Licensee Veronica Brooks.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Diana Brasel
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2