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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364845953
Report Date: 07/13/2026
Date Signed: 07/13/2026 01:06:38 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/25/2026 and conducted by Evaluator Chase Atherton
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260225110546
FACILITY NAME:GODDARD SCHOOL, THEFACILITY NUMBER:
364845953
ADMINISTRATOR:NATASHA ABUATAFACILITY TYPE:
850
ADDRESS:16258 POMONA RINCON RDTELEPHONE:
(909) 308-5800
CITY:CHINO HILLSSTATE: CAZIP CODE:
91709
CAPACITY:132CENSUS: 90DATE:
07/13/2026
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Natasha AbuataTIME COMPLETED:
01:16 PM
ALLEGATION(S):
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Daycare child sustained multiple fractures due to staff neglect or physical abuse
Staff failed to seek medical attention for an injured child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Chase Atherton conducted an unannounced inspection to deliver the findings of the above allegations. LPA toured the faciluty and took a census at the start of this visit. During the inspection, LPA met with Natasha Abuata. The investigation was conducted by Community Care Licensing Investigations Branch, Investigator Lorraine Patterson.

It was alleged that:
1. Daycare child sustained multiple fractures due to staff neglect or physical abuse
2. Staff failed to seek medical attention for an injured child

During the course of the investigation, Investigator Lorraine Patterson conducted interviews with pertinent parties, reviewed/obtained documents, and reviewed/obtained video footage.
SEE LIC9099C for a continuation of this report...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20260225110546
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: GODDARD SCHOOL, THE
FACILITY NUMBER: 364845953
VISIT DATE: 07/13/2026
NARRATIVE
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The information gathered revealed while outside on the playground, a child attempted to get into a toy with wheels that was not stationary. As the child attempted to climb into the toy, the toy moved. The child fell injuring their left leg and no staff visually observed the incident as it took place. The child immediately attempted to stand up however the child had difficulty standing and showed signs of limping and of being injured. Although the child showed signs of injury no medical attention was sought out for child.

Based on interviews conducted, documentation/reports reviewed, pertinent information obtained, medical/health records obtained, and video footage obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated.
See LIC 9099-D for cited deficiencies of California Code of Regulations (CCR) Section 101229(a)(1) and CCR section 101226(b).

LPA Atherton informed Director Natasha Abuata that this report dated 7/13/26 document(s) 2 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.
Also, LPA Atherton informed the Director Natasha Abuata to provide a copy of this licensing report dated 7/13/26 that documents any Type A citation(s) to parents of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A civil penalty has been assessed during this inspection because of Repeat Violation in the amount of $250. See LIC9099D and LIC421FC for more details. Payment is due when billed and the check(s) or money orders shall be made payable to the “California Department of Social Services”. YOU WILL RECEIVE AN INVOICE IN THE MAIL. DO NOT SEND MONEY UNTIL YOU RECEIVE YOUR INVOICE. DO NOT SEND CASH.

Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights.
Exit interview conducted and report was reviewed with the Director Natasha Abuata. A notice of site visit was given to Director Natasha Abuata and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20260225110546
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: GODDARD SCHOOL, THE
FACILITY NUMBER: 364845953
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/14/2026
Section Cited
CCR
101229(a)(1)
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101229 (a)(1) No child(ren) shall be left without the supervision of a teacher at any time... Supervision shall include visual observation.
This requirement is not met as evidenced by:
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Facility agrees to conduct a meeting with their staff to create a plan regarding active supervision of children in care at this facility. Facility agrees to submit a the plan on how active supervision will be conducted with the names and signatures of all staff that were in attendance to the Department by the POC...
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Based on interview and record review, a child fell out of a wagon, injuring their left leg and no staff visually observed the incident as it took place. This poses/posed an immediate health, safety, or personal rights risk to persons in care.
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...due date. The Department has scheduled an Informal Conference to review and discuss this and other related deficiencies on July 28th, 2026.
Type A
07/14/2026
Section Cited
CCR
101226(b)
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Health-Related Services 101226
(b) The licensee shall make prompt arrangements for obtaining medical treatment for any child if necessary.
This requirement is not met as evidenced by:
Based on interview and record review, a child fell and injured their leg on the
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Facility agrees to conduct training with their staff members regarding this regulation and CCR section 101226.3 Observation of the Child. The agenda for this training as well as staff signatures will be submitted to the Department by the POC due date.
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playground. The child had difficulty standing and showed signs of limping and of being injured. Although the child showed signs of injury no medical attention was sought out for child. This poses/posed an immediate health, safety, or personal rights risk to persons in care.
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The Department has scheduled an Informal Conference to review and discuss this and other related deficiencies on July 28th, 2026.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2026
LIC9099 (FAS) - (06/04)
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