364846448-9-25-2026-09-CC-ANOE-DYCV7Q-20260928161131

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 364846448
Report Date: 09/25/2026
Date Signed: 09/25/2026 01:15:43 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/25/2026 and conducted by Evaluator Laura Mejorado

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260825105831

FACILITY NAME:	KID'Z COLLEGE RIALTO		FACILITY NUMBER:	364846448
ADMINISTRATOR:	SHERI CARROLL		FACILITY TYPE:	860
ADDRESS:	1773 NORTH RIVERSIDE AVENUE		TELEPHONE:	(909) 961-2160
CITY:	RIALTO	STATE: CA	ZIP CODE:	92376
CAPACITY:	56	CENSUS: 6	DATE:	09/25/2026
		UNANNOUNCED	TIME BEGAN:	12:45 PM
MET WITH:	Sheri Carroll, Director		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Record Keeping - Staff do not ensure the childrens records are complete

INVESTIGATION FINDINGS:

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On this date and time, Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to conclude a complaint investigation which was initiated on 9/1/26. LPA met with Director Sheri Carroll, toured the facility, took census, and discussed the following.
During the investigation, LPA made observations, reviewed pertinent documentation, and conducted interviews with pertinent parties. It was alleged, staff do not ensure the children’s records are complete.
It was alleged that children were present in the facility and interacted with preschool children without having completed the required enrollment paperwork. Interviews with pertinent parties confirmed that children were present in the facility without completing the required paperwork. Based on LPA interviews and a review of records, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC9099D.
A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted and report was reviewed with the Director Sheri Carroll.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 09/25/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20260825105831

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: KID'Z COLLEGE RIALTO	FACILITY NUMBER: 364846448
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 09/25/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 10/26/2026 Section Cited CCR 101221(a)	1 2 3 4 5 6 7	101221 Child's Records (a) A separate, complete and current record for each child is maintained in the child care center. This requirement is not met as evidenced by:	1 2 3 4 5 6 7	Facility agrees to submit the enrollment paperwork for C1 and C2. Facility agrees to submit plan of correction by 10/26/26.
	8 9 10 11 12 13 14	Based on interviews and review of records, children were present in the facility without completing the required paperwork, which poses a potential health, safety or personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Ana Noble
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:	DATE: 09/25/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2026

LIC9099 (FAS) - (06/04)

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