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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700393
Report Date: 11/19/2024
Date Signed: 11/19/2024 02:54:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator Sherell Braddock
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241015202259
FACILITY NAME:REYES FAMILY CHILD CAREFACILITY NUMBER:
367700393
ADMINISTRATOR:ARTURO REYESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 200-9060
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92307
CAPACITY:14CENSUS: 5DATE:
11/19/2024
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Arturo ReyesTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee did not keep the home free from odor (marijuana).
Licensee did not meet child's diapering needs.
Licensee does not treat children equally.
INVESTIGATION FINDINGS:
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On Tuesday, November 19, 2024 Licensing Program Analyst (LPAs) Braddock and Del Mundo conducted an unannounced complaint inspection to deliver findings on the above allegations. LPA met with licensee, Auturo Reyes and toured the facility. At the time of the visit, there were 5 children present with 2 staff.
During the investigation, LPA conducted confidential interviews, reviewed facility files and records, and obtained documents pertinent to the investigation. The evidence gathered revealed the following:

Allegation One: Based on the interviews, there was not enough evidence to corroborate that Licensee did not keep the home free from odor (marijuana).

Allegation Two: Based on the interviews and record review, there was not enough evidence to prove that Licensee did not meet child's diapering needs. Confidential interviews did not disclose the licensee does not meet the diapering needs of children in care.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20241015202259
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: REYES FAMILY CHILD CARE
FACILITY NUMBER: 367700393
VISIT DATE: 11/19/2024
NARRATIVE
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Allegation Three: Based on the interviews, there was not enough evidence to Licensee does not treat children equally. Confidential interviews did not disclose the licensee does not treat all children equally.

Based on information obtained, observations, interviews conducted, relevant information received, this allegation is deemed UNSUBSTANTIATED. All three allegations have been deemed Unsubstantiated meaning, the allegation may have happened or are valid, but there is not a preponderance of evidence to prove or disprove that the alleged violation occurred.

This inspection was conducted in person. LPA read the report with Licensee, Arturo Reyes and provided a copy of the report, Appeal Rights, and a Notice of Site Visit was given and must be posted for 30 days. Exit interview conducted.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2