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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700393
Report Date: 11/19/2024
Date Signed: 11/19/2024 03:12:34 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator Sherell Braddock
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20241015202259
FACILITY NAME:REYES FAMILY CHILD CAREFACILITY NUMBER:
367700393
ADMINISTRATOR:ARTURO REYESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 200-9060
CITY:APPLE VALLEYSTATE: CAZIP CODE:
92307
CAPACITY:14CENSUS: 5DATE:
11/19/2024
UNANNOUNCEDTIME BEGAN:
02:55 PM
MET WITH:Arturo ReyesTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee isolated child(ren) in a crib as a form of discipline
INVESTIGATION FINDINGS:
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On Tuesday, November 19, 2024, Licensing Program Analysts (LPA) Sherell Braddock and Joselito Del Mundo conducted an unannounced visit at the facility to deliver complaint investigation findings. Upon arrival, LPA’s was met by Licensee Arturo Reyes who guided LPA on a tour of the facility. LPA observed 5 children in care with 2 staff providing care and supervision.

The investigation consisted of interviews with staff, children's parents, review of facility roster and other pertaining documents related to the complaint investigation. Confidential interviews revealed children are restricted to the crib or highchair to prevent them from running when licensee need to change other children’s diapers or to correct a child behavior. Licensee has been reminded the use for cribs is for sleeping, also when a child is able to climb out of a crib the child should be transitioned to safer sleeping equipment. Highchairs should be used for eating at no time should a child be placed in a high child to prevent the child from running. This poses a potential health and safety risk to children.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 12-CC-20241015202259
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: REYES FAMILY CHILD CARE
FACILITY NUMBER: 367700393
VISIT DATE: 11/19/2024
NARRATIVE
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Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A finding of substantiated means that allegation is valid. Facility has been cited a Type B citation Personal Rights 102423(a)(1)

An exit interview was conducted, and a copy of this report was provided to licensee on 11/19/2024 12:23:53 PM, along with a copy of her appeal rights, and Notice of Site Visit was given and must be posted for 30 days. Exit interview conducted.

SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 12-CC-20241015202259
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551

FACILITY NAME: REYES FAMILY CHILD CARE
FACILITY NUMBER: 367700393
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/19/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/03/2024
Section Cited
CCR
102423(a)(1)
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 Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following: (1) To be treated with dignity in his/her personal relationship with staff and other persons.
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The licensee wil provide a signed declaration and Email it to LPA by POC darte
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This requirement was not met by: Confidential interviews revealed children are restricted to the crib or highchair to prevent them from running when licensee need to change other children’s diapers. This poses a potential health and safety risk to C1.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Sherell Braddock
LICENSING EVALUATOR SIGNATURE:

DATE: 11/19/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2024
LIC9099 (FAS) - (06/04)
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