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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 370811110
Report Date: 04/07/2022
Date Signed: 04/07/2022 02:34:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2022 and conducted by Evaluator Casey Gulley
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220128083523
FACILITY NAME:HILLER, CECILIA FAMILY DAY CAREFACILITY NUMBER:
370811110
ADMINISTRATOR:HILLER, CECILIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 263-3489
CITY:SAN DIEGOSTATE: CAZIP CODE:
92102
CAPACITY:12CENSUS: 5DATE:
04/07/2022
UNANNOUNCEDTIME BEGAN:
02:01 PM
MET WITH:Cecilia Hiller TIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Staff yells at day care children
Staff smokes marijuana in the day care
Staff left day care child in wet diaper
INVESTIGATION FINDINGS:
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On 4/7/22 at 4/7/22 at 2:01 p.m., Licensing Program Analyst (LPA), Casey Gulley conducted a complaint inspection to deliver findings and met with Licensee, Cecilia Hiller regarding the above allegations. LPA advised Licensee of the purpose of the inspection and conducted a tour of the facility. There were five (5) daycare children and one staff present during the inspection.

This agency has investigated the complaint alleging staff yells at daycare children, staff smokes marijuana, and staff left daycare child in wet diaper. During the investigation, LPA conducted interviews with Licensee, staff, and multiple parents.

It was alleged that staff yells at daycare children. Licensee and staff denied yelling at children in care. Multiple parent interviews revealed that Licensee or staff have not been observed yelling at children in care. Multiple parents’ interviews revealed children have been enrolled for a long period of time and there are no concerns with staff yelling children at the facility. LPA was unable to determine if staff yells at children in care.
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220128083523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: HILLER, CECILIA FAMILY DAY CARE
FACILITY NUMBER: 370811110
VISIT DATE: 04/07/2022
NARRATIVE
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It was alleged that staff smokes marijuana in the daycare. Licensee and staff denied smoking marijuana. Licensee explained that no adults that live at the facility smoke or partake in the use of any drugs in the day care. There was no evidence to determine if staff are smoking marijuana within the facility. LPA did not observe any unusual smells while discussing the allegations with the licensee and staff. LPA was unable to determine if staff smoke marijuana in the daycare.

It was alleged that staff left day care child in a wet diaper. Licensee and staff denied allegation, stating that children in care are changed at least every thirty minutes to an hour. Based on interviews conducted with multiple parents revealed, there were no concern with diapering at the facility. LPA was unable to determine if a child was allegedly left in a wet diaper.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. No deficiencies were cited. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Licensee Cecilia Hiller.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Casey Gulley
LICENSING EVALUATOR SIGNATURE:

DATE: 04/07/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/07/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2