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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105023
Report Date: 07/02/2026
Date Signed: 07/02/2026 09:22:01 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/20/2026 and conducted by Evaluator Jennifer Irving
COMPLAINT CONTROL NUMBER: 51-CC-20260420144630
FACILITY NAME:CHILDREN'S CHOICE ACADEMYFACILITY NUMBER:
376105023
ADMINISTRATOR:BREE ZUELZKEFACILITY TYPE:
850
ADDRESS:9748 LOS COCHES ROAD, SUITE 12TELEPHONE:
(619) 561-1178
CITY:LAKESIDESTATE: CAZIP CODE:
92040
CAPACITY:74CENSUS: 48DATE:
07/02/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Bree Zuelzke and Haley DoneganTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Staff did not provide adequate supervision of children resulting in injury.
INVESTIGATION FINDINGS:
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On 07/02/2026, at 9:00 am, Licensing Program Analyst (LPA) Jennifer Irving conducted a complaint visit to deliver findings regarding the above-referenced allegation. LPA met with Director Bree Zuelzke and Haley Donegan and explained the purpose of the visit.

During the investigation, LPA conducted interviews with staff and parents and reviewed facility records and documentation related to the incident. Records reviewed included facility communication, incident documentation, attendance/ratio information, photographs, and medical documentation related to the injury.
Information obtained during the investigation indicated that the child sustained an injury while in care. The injury was reported to have occurred during a transition period. LPA established that the proper staff-to-child ratio was in place throughout the day. Although staff reported being near the child during the incident, there were no direct witnesses to establish the exact way the injury occurred. Information obtained included contradictory statements regarding how the injury occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Jennifer Irving
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260420144630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE ACADEMY
FACILITY NUMBER: 376105023
VISIT DATE: 07/02/2026
NARRATIVE
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The information obtained did not establish that children were left unattended or that staff failed to provide supervision as required. Based on the information obtained during the investigation, there is not a preponderance of evidence to prove or disprove that staff failed to provide proper supervision. Therefore, the allegation that staff did not provide proper supervision, resulting in a child sustaining an injury while in care, is UNSUBSTANTIATED.

An exit interview was conducted with Director Bree Zuelzke. A copy of this report, Appeal Rights, and Notice of Site Visit were provided. The Notice of Site Visit shall be posted for 30 consecutive days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Jennifer Irving
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2