<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105182
Report Date: 07/09/2026
Date Signed: 07/09/2026 03:17:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2026 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20260601094101
FACILITY NAME:GOLDEN POPPY PRESCHOOL & INFANT CENTERFACILITY NUMBER:
376105182
ADMINISTRATOR:MONIQUE REYCASAFACILITY TYPE:
860
ADDRESS:3422 TRIPP COURTTELEPHONE:
(858) 794-9130
CITY:SAN DIEGOSTATE: CAZIP CODE:
92121
CAPACITY:186CENSUS: 86DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Monique Reycasa TIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not following safe sleep regulations.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/9/26 at 2:50PM, Licensing Program Analyst, (LPA) Annette Sutherland, made an unannounced visit to deliver findings on the above referenced allegation. LPA met with Director Monique Reycasa. During the investigation, LPA interviewed staff, parents and reviewed relevant documentation. Based on interviews conducted and records reviewed during the investigation. LPA reviewed the facility’s infant safe sleep logs, which confirmed required 15-minute sleep checks were not consistently completed as required.
The preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated and a Type B citation under California Code of Regulations, (Title 22, Division 12 & Chapter 1) is being cited on the attached LIC 9099D.
NOTICE OF SITE VISIT WAS GIVEN AND WILL REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2026 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20260601094101

FACILITY NAME:GOLDEN POPPY PRESCHOOL & INFANT CENTERFACILITY NUMBER:
376105182
ADMINISTRATOR:MONIQUE REYCASAFACILITY TYPE:
860
ADDRESS:3422 TRIPP COURTTELEPHONE:
(858) 794-9130
CITY:SAN DIEGOSTATE:CAZIP CODE:
92121
CAPACITY:186CENSUS: 86DATE:
07/09/2026
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Monique ReycasaTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff left infants unattended.
Staff do not provide ensure infants have appropriate seating for feeding.
Staff use common towel for children in care.
Staff do not ensure toys are properly cleaned.
Staff do not ensure the facility is clean and sanitary.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/9/26 at 3:00PM, Licensing Program Analyst (LPA) Annette Sutherland conducted an unannounced visit to deliver findings regarding the above allegations. During the investigation, LPA interviewed staff and parents, conducted observations, and reviewed relevant documentation. Staff stated that infants are supervised at all times while in care. Staff also stated that the facility provides appropriate high chairs and low chairs for infant feeding. Additionally, staff stated that designated wipes and towels are used for children’s personal care and are not the same towels used for cleaning. Staff further stated that toys are cleaned and sanitized daily by classroom staff throughout the day, with additional cleaning performed by a cleaning service. LPA did not obtain sufficient evidence through interviews, observations, or records reviewed to either confirm or refute the allegations. Therefore, the allegations are unsubstantiated.Based upon this information, although the allegations above may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred at this facility and is therefore UNSUBSTANTIATED. An exit interview was conducted with the Director Monique Reycase .
Continued on LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 51-CC-20260601094101
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: GOLDEN POPPY PRESCHOOL & INFANT CENTER
FACILITY NUMBER: 376105182
VISIT DATE: 07/09/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
A Notice of Site Visit (LIC9213) and Appeal Rights (LIC9058) was provided along with the report (LIC9099) to the Licensee. LPA Lane observed Notice of Site Visit being posted. Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 51-CC-20260601094101
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: GOLDEN POPPY PRESCHOOL & INFANT CENTER
FACILITY NUMBER: 376105182
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/09/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/10/2026
Section Cited
CCR
101429(a)2(B)
1
2
3
4
5
6
7
Staff shall physically check on sleeping infant(s) every 15 minutes and document the following: 1. Labored breathing.
2. Signs of distress, which includes but is not limited to flushed skin color, increase in body temperature and restlessness. 3. Infants up to 12 months of age who are sleeping in a position other than on their back. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
Director will provide training to staff on safe sleep regulation and provide sign in sheet to LPA Sutherland via email .
8
9
10
11
12
13
14
Based on received review and interviews staff is not consistently documenting safe sleep for infants ages 0-2 years old. This poses a potential health and safety risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5