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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300051
Report Date: 09/25/2026
Date Signed: 09/25/2026 12:23:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/10/2026 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260710130427
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300051
ADMINISTRATOR:HARPREET RANDHAWAFACILITY TYPE:
850
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:47CENSUS: 15DATE:
09/25/2026
UNANNOUNCEDTIME BEGAN:
12:05 PM
MET WITH:Director Harpreet Randhawa TIME COMPLETED:
12:37 PM
ALLEGATION(S):
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Facility building is in disrepair.
Classroom has mold.
Staff do not keep classroom free from pests.
INVESTIGATION FINDINGS:
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 On the above date and time, Licensing Program Analyst (LPA) Kelly Gerth conducted an unannounced visit and met with Learning Jungle Escondido East Director, Harpreet Randhawa, to deliver the findings of a complaint received by Community Care Licensing (CCL) on July 10, 2026. The complaint CCL received stated the following allegations: Facility building is in disrepair, Classroom has mold, Staff do not keep classroom free from pests.
On July 15, 2026, LPA Gerth initiated the complaint investigation through an unannounced visit. LPA conducted interviews with six staff members, observations, and collected relevant evidence, including photographs. Additional documentation was collected on July 13, July 16, August 13, and August 26, 2026, as part of the investigation.
Regarding the allegation Facility building is in disrepair. During the course of the investigation, LPA received documents from the Director that reflected general facility maintenance requests submitted internally, for the period of July 01, 2026 to July 15, 2026. Without further detail provided by the reporting party on specific areas and time frames of disrepair, LPA Gerth investigated disrepair pertaining to this time frame (continued)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260710130427
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300051
VISIT DATE: 09/25/2026
NARRATIVE
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, in the rooms licensed to 376300051. Pending maintenance requests reflected the CCC was in process of addressing the specific known issues to this frame. Interviews with staff corroborated that any known maintenance and/or facility issues related to disrepair within the preschool classrooms were minor had been brought to the Directors attention and were told the issues were in progress of being addressed by internal facilities technicians. Additionally, the limited information provided in the complaint indicated that a functional kitchen area was not available. During the investigation, LPA observed the CCC had made temporary alternate arrangements for light snack/meal preparation in another space containing a hand sink and had an outside meal service deliver lunches for children in care. Based on the evidence collected, observations conducted, and interviews completed, there is insufficient evidence to establish that the alleged violation occurred. Therefore, the allegation is determined to be UNSUBSTANTIATED.
Regarding the allegation Classroom has mold. On July 15, 2026, LPA Gerth conducted an unannounced visit to the CCC and observed that the kitchen and classrooms licensed under the infant program were closed and not in use. The CCC provided documentation demonstrating that it was aware of mold identified within the infant classrooms and kitchen and therefore had temporarily closed the areas. Throughout the investigation, the CCC maintained communication with CCL regarding the identified mold and when requested, provided updates concerning remediation efforts. Based on information received, the CCL Regional Office determined that the CCC was taking steps to address and remediate the mold. Interviews conducted with six staff revealed that 3/6 staff interview, expressed concern for potential mold in preschool classrooms, however stated that the when this was brought the attention of the CCC, they were told all areas of concern had been inspected and no further mold had been identified. During the investigation, LPA had requested reports of preschool classroom areas that had been inspected for mold and the CCC stated the areas had not been identified as having mold and therefore did not have evidence of mold inspection and remediation reports to provide for the preschool classrooms. Therefore based on the evidence collected, observations conducted, and interviews completed, there is insufficient evidence to establish that the alleged violation occurred. Therefore, the allegation is determined to be UNSUBSTANTIATED.
Regarding the Allegation Staff do not keep classroom free from pests. Interviews with staff revealed that four of six staff members had observed pests in the kitchen prior to the closure of the area. Interviews also revealed staff had not entered the kitchen since the date of closure in April 2026 and therefore had not observed pest issues since then. Interviews with six staff revealed that they had not observed pests within the preschool classrooms. On July 15, 2026, the CCC provided invoices documenting monthly pest control services. The records began in March 2026, approximately one month prior to the closure of the kitchen. LPA Gerth was unable to interview the reporting party and, therefore, could not (continued)
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20260710130427
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300051
VISIT DATE: 09/25/2026
NARRATIVE
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obtain additional specific information regarding the allegation. Based on the evidence collected, observations conducted, and interviews completed, there is insufficient evidence to establish whether the alleged violation occurred. Therefore, the allegation is determined to be UNSUBSTANTIATED.
A copy of this report, appeal rights and Notice of Site Visit were provided to Director Harpreet Randhahwa and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 09/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/25/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3