376300051-10-1-2026-10-CC-CMAZ-DYGUE3-20261002153029

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376300051
Report Date: 10/01/2026
Date Signed: 10/01/2026 12:54:56 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2026 and conducted by Evaluator Kelly Gerth

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20260810130021

FACILITY NAME:	LEARNING JUNGLE ESCONDIDO EAST		FACILITY NUMBER:	376300051
ADMINISTRATOR:	HARPREET RANDHAWA		FACILITY TYPE:	850
ADDRESS:	1851 E WASHINGTON		TELEPHONE:	(760) 745-0115
CITY:	ESCONDIDO	STATE: CA	ZIP CODE:	92027
CAPACITY:	47	CENSUS: 19	DATE:	10/01/2026
		UNANNOUNCED	TIME BEGAN:	12:17 PM
MET WITH:	Director Harpreet Randhawa		TIME COMPLETED:	01:09 PM

ALLEGATION(S):

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Staff do not ensure daycare children are safe from another daycare child

INVESTIGATION FINDINGS:

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On the above date and time, Licensing Program Analyst (LPA) Kelly Gerth conducted an unannounced visit and met with Learning Jungle Escondido East Director, Harpreet Randhawa, to deliver the findings of a complaint received by Community Care Licensing (CCL) on August 10, 2026. The complaint CCL received stated the following allegation: Staff do not ensure daycare children are safe from another daycare child
On August 13, 2026, LPA Gerth initiated the complaint investigation through an unannounced visit. LPA conducted interviews with staff and collected copies of relevant evidence. Additional documentation and/or interviews were conducted on 08/21/2026, 09/10/2026 and 09/25/2026, as part of the investigation. LPA Gerth was unable to interview the reporting party and, therefore, could not obtain additional specific information regarding the allegation.
Regarding the allegation Staff do not ensure daycare children are safe from another daycare child. Four out of four staff members interviewed during the investigation reported that a child in care at the CCC had exhibited challenging behaviors for several months. Staff interviews consistently indicated that teachers had, to date, been able to intervene and protect other children during incidents in which the child’s behavior escalated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20260810130021

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST	FACILITY NUMBER: 376300051
	VISIT DATE: 10/01/2026

NARRATIVE

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However, 3 /4 staff reported that certain incidents may have been further preventable but due to the frequent use of temporary staff across classrooms who may not have been as familiar with the child’s behaviors, and a perceived lack of supervisory support above the site level.
One of four staff members interviewed reported that a child exhibiting challenging behaviors had acted aggressively toward the staff member while the staff member was attempting to protect other staff and children during an incident. The staff member further reported that, after notifying their off-site supervisor of the incident, the response received was perceived as inadequate. LPA was unable to independently verify specific dates or circumstances of incidents described during interviews due to the absence of documentation.
Three of four staff members interviewed corroborated that site-level supervisors had communicated an intended plan to meet with the child’s parent/guardian to discuss support strategies and develop a classroom management plan. However, the CCC provided evidence that the child had subsequently stopped attending the CCC, and the planned meeting was therefore unable to take place.
Therefore, although the allegation may have happened or is valid, there is not a preponderance of evidence at this time to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.
A copy of this report, appeal rights and Notice of Site Visit were provided to Director Harpreet Randhahwa and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:	DATE: 10/01/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/01/2026

LIC9099 (FAS) - (06/04)

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