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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300304
Report Date: 09/02/2026
Date Signed: 09/02/2026 03:36:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2026 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260728115303
FACILITY NAME:FRIENDLY CHILDREN'S GARDEN #2FACILITY NUMBER:
376300304
ADMINISTRATOR:CASTANEDA, JENNIFERFACILITY TYPE:
850
ADDRESS:2960 OCEANSIDE BLVDTELEPHONE:
(760) 458-1510
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:46CENSUS: 22DATE:
09/02/2026
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Jennifer Castaneda, DirectorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hits children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to continue an investigation into the allegation listed above. LPA met with Director Jennifer Castaneda and explained the purpose of the visit.
During today's visit, LPA interviewed 5 staff and 5 children. Regarding the allegation "Staff hits children in care", it was alleged that a staff at the school has hit and thrown shoes at children in care. Five (5) of five (5) staff and five (5) of five (5) children interviewed denied ever observing or hearing of a staff hitting a child or throwing a shoe at a child in care.
Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Director Castaneda. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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