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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300305
Report Date: 09/24/2026
Date Signed: 09/24/2026 01:08:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2026 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260918144359
FACILITY NAME:FRIENDLY CHILDREN'S GARDEN #2FACILITY NUMBER:
376300305
ADMINISTRATOR:CASTANEDA, JENNIFERFACILITY TYPE:
830
ADDRESS:2960 OCEANSIDE BLVDTELEPHONE:
(760) 458-1510
CITY:OCEANSIDESTATE: CAZIP CODE:
92054
CAPACITY:16CENSUS: 7DATE:
09/24/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Jennifer Castaneda, DirectorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff served food to infants that did not meet the necessary quality or quantity standards to meet their needs
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannouced to the facility to initiate an investigation into the allegation listed above. LPA met wit Director Jennifer Castaneda and explained the purpose of the visit. At the time of today's visit, the facility had 7 infants enrolled and 7 infants were present.
During today's visit, LPA toured the facility including the kitchen food prep and storage area. LPA observed an adequate supply of nutritious foods including multiple gallons of fresh milk, cheeses, several varieties of fruits and vegetables, pastas, tortillas, pancakes, waffles, yogurt, applesauce, and personal formulas. The food supply was also compatable with the posted menu. A recent food program visit also indicated the facility was in compliance with all food program requirements including proper nutrition, compliance with posted menu, and plentiful servings and supply. LPA Interviews conducted with 3 staff also supported LPA and food program's observations. One infant, who could talk was also interviewed.
Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Director Castaneda. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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