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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700250
Report Date: 08/18/2026
Date Signed: 08/18/2026 03:34:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator Julieta Abrego
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260702122111
FACILITY NAME:SBCS - MI ESCUELITAFACILITY NUMBER:
376700250
ADMINISTRATOR:MARIELA ARCE-HURTADOFACILITY TYPE:
850
ADDRESS:915 FOURTH AVENUETELEPHONE:
(619) 420-0116
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:96CENSUS: 21DATE:
08/18/2026
UNANNOUNCEDTIME BEGAN:
03:13 PM
MET WITH:Director Mariela Arce-HurtadoTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Child sustained injuries due to a lack of supervision.
Staff did not report child's injuries to authorized representative.
INVESTIGATION FINDINGS:
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On 08/18/2026 at 3:13 p.m., Licensing Program Analyst (LPA) Julieta Abrego conducted an unannounced complaint inspection for the purpose of delivering the complaint findings for the above listed allegations. Upon arrival, LPA met with the Director, Mariela Arce-Hurtado and Site Director Lisa Klemp, and proceeded to tour the facility. During the inspection, there were 21 children in care with nine (9) staff members present.

During the course of the investigation, interviews were conducted with staff and daycare parents.

It was alleged that a child sustained injuries due to lack of supervision while in care. The Director denied the allegation, stating that staff did not observe any incident in which a child sustained injuries due to lack of supervision. However, the Director recalled an incident in which C1 sustained an injury to the forehead during pick-up. Staff interviewed stated they did not witness any incident resulting in injury and reported the only observed incident involved the child bumping his head on a clipboard during sign out. LPA attempted to conduct interviews with daycare children; however, the children were unavailable as they were napping during the inspection.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260702122111
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: SBCS - MI ESCUELITA
FACILITY NUMBER: 376700250
VISIT DATE: 08/18/2026
NARRATIVE
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According to daycare parents interviewed, most parents reported no concerns regarding injuries caused by other students or due to lack of supervision; however, one parent reported she had concerns about supervision involving her child.

It was also alleged that staff failed to report the child’s injuries to the authorized representative. The Director denied the allegation, stating that staff informed the parent of the only observed incident, which involved the child bumping his head on the clipboard during sign out. Staff interviewed stated they did not observe any additional injuries requiring notification and denied witnessing any other incident involving the child’s forehead. LPA attempted to conduct interviews with daycare children; however, the children were unavailable as they were napping during the inspection. Daycare parents interviewed stated that incidents involving their children were reported immediately and they were provided with incident reports; however, one parent reported she had not been notified on several occasions when her child sustained injuries.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Julieta Abrego
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2