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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 376700350
Report Date: 08/04/2026
Date Signed: 08/04/2026 02:37:38 PM

Document Has Been Signed on 08/04/2026 02:37 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME:ROCK ACADEMY EARLY EDUCATION CENTER, THEFACILITY NUMBER:
376700350
ADMINISTRATOR/
DIRECTOR:		LISA BORREGOFACILITY TYPE:
850
ADDRESS:2277 ROSECRANS STREETTELEPHONE:
(619) 764-5205
CITY:SAN DIEGOSTATE: CAZIP CODE:
92106
CAPACITY: 125TOTAL ENROLLED CHILDREN: 125CENSUS: 0DATE:
08/04/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:45 AM
MET WITH:Lisa BorregoTIME VISIT/
INSPECTION COMPLETED:
03:00 PM
NARRATIVE
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On 08/04/2026 at 08:45AM, Licensing Program Analyst (LPA) Saul Zazueta conducted an unannounced case management inspection to follow up on a self-reported incident wherein a two-year-old child was found unsupervised on the playground. Also, LPA followed up on a separate self-reported incident wherein a five-year-old child was found unsupervised inside of a classroom. LPA met with Director, Lisa Borrego. LPA discussed the purpose of the inspection and was led inside the facility. During the inspection there were no children in care.

During investigation into the incident, interviews were conducted with Director and facility staff. Child interviews were not conducted due to the absence of children for the week of 08/04/2026. LPA reviewed surveillance video footage from the day of the incident and collected documents relating to the incidents.

Based on interviews conducted it was determined that on 06/16/2026, Child #1 (C1) was left alone in a classroom for about a minute. According to facility staff, Staff #1 (S1) and Staff #2 (S2) were transitioning children from one classroom to another, when C1 stepped behind one of the teachers and was unknowingly left in the classroom while everyone else stepped through the door. C1 was found alone in the classroom by Staff #3 (S3), who brought the child to Staff #4 (S4). S4 stated that they checked C1 for injuries and returned them to S1 and S2 after seeing they were alright. S4 then reported the incident to the Director. There was no video footage available for LPA to review.
Selina Siao
Saul Zazueta
DATE: 08/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 08/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ROCK ACADEMY EARLY EDUCATION CENTER, THE
FACILITY NUMBER: 376700350
VISIT DATE: 08/04/2026
NARRATIVE
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Based on interviews conducted it was determined that on 07/29/2026, Child #2 (C2) was left alone on the playground for approximately one (1) minute. According to interviews, Staff #3 (S3) gathered all of the children from the playground to go inside the classroom. C2 then separated from the group and returned to the playground without S3 knowing and was left outside while everyone else entered the classroom. It was reported that C2 was then seen waving through the classroom window by Staff #5 (S5) who opened the door and let C2 in. Shortly after, S3 stated that they notified the Director of the incident. LPA observed surveillance footage of the incident and confirmed C2 was alone outside for approximately one (1) minute.

LPA reviewed reporting requirements with Director Lisa Borrego, as the incident on 06/16/2026 was not reported to the department until 08/03/2026, which is beyond the required timeframe per Title 22.

One (1) Type A deficiency and one (1) Type B deficiency of California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC 809D. An Immediate Civil Penalty in the amount of $500 was assessed.

LPA, Saul Zazueta, informed Director, Lisa Borrego, that this report, dated 08/04/2026, documents one (1) Type A citation, which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA, Saul Zazueta, informed Director to provide a copy of this licensing report dated 08/04/2026 that documents Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with Director, Lisa Borrego. A Notice of Site Visit was given and must remain posted for 30 days.
NAME OF LICENSING PROGRAM MANAGER: Selina Siao
NAME OF LICENSING PROGRAM ANALYST: Saul Zazueta
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 08/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2026
LIC809 (FAS) - (06/04)
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Document Has Been Signed on 08/04/2026 02:37 PM - It Cannot Be Edited


Created By: Saul Zazueta On 08/04/2026 at 10:43 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ROCK ACADEMY EARLY EDUCATION CENTER, THE
FACILITY NUMBER: 376700350

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/31/2026
Section Cited
CCR
101229(a)(1)

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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, [...]. Supervision shall include visual observation.
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The Director stated that they will conduct a zoning and supervision training with all staff and submit an attendance sheet with staff signatures to the San Diego Regional Office no later than COB on 08/31/2026. Director also stated that they will accept a Technical Support Program (TSP) referral.
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This requirement is not met as evidenced by: Based on interviews and records reviewed, the facility did not comply with the section cited above in that two (2) different children were left unattended on two (2) separate occasions. This poses an immediate health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Selina Siao
NAME OF LICENSING PROGRAM MANAGER:
Saul Zazueta
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 08/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/04/2026


LIC809 (FAS) - (06/04)
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Document Has Been Signed on 08/04/2026 02:37 PM - It Cannot Be Edited


Created By: Saul Zazueta On 08/04/2026 at 01:53 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ROCK ACADEMY EARLY EDUCATION CENTER, THE
FACILITY NUMBER: 376700350

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/04/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/31/2026
Section Cited
CCR
101212(d)(1)(C)

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101212(d)(1)(C) Reporting Requirements Upon the occurrence, [...], a report shall be made to the Department by telephone or fax within the Department's next working day [...]. (1) Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.
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The Director stated that they would review CCR 101212(d)(1)(C) and submit an updated Unusaul Incident Report for the incident that occurred on 06/16/2026 to the San Diego Regional Office, (SDRO) by 08/31/2026.
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This requirement is not met as evidenced by: Based on interviews and records reviewed, the facility did not comply with the section cited above in that a child absence documented on 06/16/2026 was not reported to the department within the required timeframe, which poses a potential health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
Selina Siao
NAME OF LICENSING PROGRAM MANAGER:
Saul Zazueta
NAME OF LICENSING PROGRAM ANALYST:
LICENSING PROGRAM ANALYST SIGNATURE:
DATE: 08/04/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:
DATE: 08/04/2026


LIC809 (FAS) - (06/04)
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