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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700510
Report Date: 09/02/2026
Date Signed: 09/02/2026 09:21:53 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2026 and conducted by Evaluator Qwatevyia Edwards
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20260804151639
FACILITY NAME:CHILDREN'S CHOICE LEARNING CONNECTIONFACILITY NUMBER:
376700510
ADMINISTRATOR:KATE YOHEFACILITY TYPE:
850
ADDRESS:1268 & 1276 NORTH 2ND STREETTELEPHONE:
(619) 442-1685
CITY:EL CAJONSTATE: CAZIP CODE:
92021
CAPACITY:55CENSUS: 12DATE:
09/02/2026
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Kassandra LopezTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff handled daycare child inappropriately.
INVESTIGATION FINDINGS:
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On 09/02/26 at 8:40a Licensing Program Analyst (LPA) Qwatevyia Edwards made an unannounced complaint visit for the complaint received on 08/04/26 for the purpose of delivering findings on the above reference allegation(s). LPA met with Assistant Director, Kassandra Lopez. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. There were 12 daycare children and 4 staff present upon arrival.

Based on the information obtained through interviews, it was determined that a child’s personal rights were violated while in care. Staff stated that children are required to remain on their mats during nap time. Staff confirmed that they observed a child being aggressively placed onto their mat during nap time after the child got up. Staff stated that, based on their observations, that staff was not fit to provide child care and is no longer employed at the facility.
(Cont...page 2)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Qwatevyia Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20260804151639
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376700510
VISIT DATE: 09/02/2026
NARRATIVE
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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 the deficiency is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the Assistant Director Kassandra Lopez.

A notice of site visit was given and must remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Qwatevyia Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20260804151639
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION
FACILITY NUMBER: 376700510
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/02/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/25/2026
Section Cited
CCR
101223(a)(3)
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THIS IS AN AMENDED REPORT DELIVERED ON 9/30/26: Personal Rights: (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal... including eating, sleeping...physical functioning.
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The staff member is no longer employed at the facility. The Assistant Director stated that staff have been completing training called Incredible Years, which helps staff identify behaviors and learn how to appropriately address them. The training is conducted over an 11-month
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This requirement was not met as evidenced by:
Based on interviews conducted, it was determined that a former staff aggressively placed a child on their mat during nap time, which posed an potential risk to the health and safety of children in care.
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period, and trainers visit the facility toobserve implementation. The trainers were last on site during the week of 8/17/26. The Assistant Director stated that she will email the LPA documentation verifying staff completion of the training by 9/25/26.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Renesha Askew
LICENSING EVALUATOR NAME: Qwatevyia Edwards
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3