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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384002969
Report Date: 09/23/2026
Date Signed: 09/23/2026 01:52:03 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2026 and conducted by Evaluator Winnie Ly
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260717160316
FACILITY NAME:LIANG, SHUMINFACILITY NUMBER:
384002969
ADMINISTRATOR:LIANG, SHUMINFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(415) 696-4298
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94122
CAPACITY:14CENSUS: 11DATE:
09/23/2026
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Shumin LiangTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee is operating out of ratio.
INVESTIGATION FINDINGS:
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On September 23, 2026, Licensing Program Analysts (LPA) Ly, arrived at the facility unannounced to close the complaint investigation into the above allegation and met with Licensee Shumin Liang. Present during the visit were Licensee and 2 helpers caring for 3 infant age children and 8 preschool age children. Children were napping upon LPA's arrival.

LPA explained the allegation to Licensee. Based upon LPA Ly’s investigation and information gathered when reviewed of children's record, the allegation "Licensee is operating out of ratio," the preponderance of evidence standards has been met, therefore, the above allegation is found to be SUBSTANTIATED. Type B dificiency has been issued in accordance with the California Code of Regulations, Title 22, Division 12, Chapter 1, are being cited on the attached LIC9099D.

This report was reviewed and translated into Cantonesee with Licensee whose signature confirmed understood the report. A copy of this report and rights to comment and appeal have been discussed with Licensee and left with the Licensee. Notice of Site Visit shall remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Winnie Ly
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20260717160316
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066

FACILITY NAME: LIANG, SHUMIN
FACILITY NUMBER: 384002969
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/23/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/25/2026
Section Cited
CCR
102416.5(a)(c)(1)
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102416.5(a)(c)(1)Staffing Ratio and Capacity:
(a) The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.
(d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either:

(1) Twelve children, no more than four of whom may be infants.

This requirement is not met evidence by:
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Licensee will adjust children's schedule so that Licensee will only allow 4 infants present at one given time.
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Based on review of children's record,
there were days during the week Licensee had more than 4 infants in care at one given time.
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During today's visit, LPA collected updated roster.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Garfield Leung
LICENSING EVALUATOR NAME: Winnie Ly
LICENSING EVALUATOR SIGNATURE:

DATE: 09/23/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2