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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 384003012
Report Date: 06/23/2026
Date Signed: 06/23/2026 11:43:13 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/23/2026 and conducted by Evaluator Luis Gomez
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260423142522
FACILITY NAME:SUNSHINE PRESCHOOL CENTERFACILITY NUMBER:
384003012
ADMINISTRATOR:YUZON, NADINEFACILITY TYPE:
850
ADDRESS:650 ANDOVER STREETTELEPHONE:
(650) 291-0512
CITY:SAN FRANCISCOSTATE: CAZIP CODE:
94110
CAPACITY:30CENSUS: 8DATE:
06/23/2026
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Michelle Martinez, Nancy AzarTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Staff handled child in a rough manner.
Staff yell at daycare children.
INVESTIGATION FINDINGS:
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On 6/23/2026 at 8:50AM., Licensing Program Analyst (LPA) Luis Gomez met with Teacher, Michelle Martinez. The purpose of today’s inspection was explained and was for an unannounced, complaint inspection. Present was the lead teacher supervising two children. The licensee/ director, Nancy Azar and 4 children arrived during inspection. LPA inspection facility for health and safety hazards.

During today’s inspection, LPA conducted interviews, reviewed records, and performed site observation.
During the course of this investigation, on-site observation was conducted on: 4/24/2026 and 6/23/2026. The LPA reviewed facility records consisting of personnel files, children’s files, incident reports, and sign-in/ sign out logs. The LPA conducted interviews with licensee, staff, children, and involved parties. (REFER TO LIC9099C, FOR CONT.)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 05-CC-20260423142522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
FACILITY NAME: SUNSHINE PRESCHOOL CENTER
FACILITY NUMBER: 384003012
VISIT DATE: 06/23/2026
NARRATIVE
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Based on evidence collected, LPA was unable to determine if staff handled child in a rough manner. During interviews, staff indicated using appropriate intervention while assisting children.

Based on evidence collected, LPA was unable to determine if staff yell at day care children. During inspection, LPA observed staff and director using a calm voice tone to communicate with day care children.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the complaint is Unsubstantiated.

LPA conducted exit interview with Licensee/ Director, Nancy Azar and complaint investigation report was discussed. The Notice of Site Visit, and the provider rights were given.

SUPERVISORS NAME: Marie Rodriguez
LICENSING EVALUATOR NAME: Luis Gomez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2