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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 394500008
Report Date: 02/18/2022
Date Signed: 02/18/2022 10:37:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE 250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2021 and conducted by Evaluator Stacey Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20211213095333

FACILITY NAME:ROCKWELL, TEENAFACILITY NUMBER:
394500008
ADMINISTRATOR:ROCKWELL, TEENAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 814-8806
CITY:MOUNTAIN HOUSESTATE: CAZIP CODE:
95391
CAPACITY:14CENSUS: 6DATE:
02/18/2022
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Teena RockwellTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
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9
Licensee is not providing adequate supervision to daycare children
Licensee is operating beyond the terms and conditions of the license
Licensee yells at the daycare children while in care
Licensee spanks the daycare children while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
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7
8
9
10
11
12
13
On February 18, 2022 at 9:30AM Licensing Program Analyst (LPA) Stacey Williams arrived at the facility for the purpose of delivering complaint findings. LPA met with Licensee Teena Rockwell. LPA observed six children supervised by the Licensee.

An investigation was conducted regarding the allegations listed above. Facility inspections were conducted, observations were made, records were reviewed, and interviews were conducted with the reporting party, Licensee, daycare children and parents of the children in care. Information obtained did not corroborate the allegations. Based on the conflicting information obtained throughout the course of this investigation the above allegation could not be substantiated or dismissed. Although the allegations may have happened (or is valid), there is not a preponderance of the evidence to prove the alleged violations did or did not occur, therefore the finding is UNSUBSTANTIATED.

No Title 22 deficiencies have been cited for this complaint.
Exit interivew was conducted. Appeal Rights and Notice of Site Visit were provided. Notice of Site Visit must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Bettina Engelman
LICENSING EVALUATOR NAME: Stacey Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/18/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/18/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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