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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406214955
Report Date: 10/06/2022
Date Signed: 10/06/2022 04:07:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2022 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20220902170844
FACILITY NAME:VILLA FCC AKA THE KIDZ KOMPANYFACILITY NUMBER:
406214955
ADMINISTRATOR:HAYDEE VILLAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 714-9559
CITY:PASO ROBLESSTATE: CAZIP CODE:
93446
CAPACITY:14CENSUS: 13DATE:
10/06/2022
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Haydee VillaTIME COMPLETED:
04:22 PM
ALLEGATION(S):
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Personal Rights - Staff are not changing a daycare child's diaper as needed
INVESTIGATION FINDINGS:
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On October 6, 2022 at 3:35 PM, Licensing Program Analyst (LPA) Francisco Pedroza conducted an unannounced inspection to conclude a complaint investigation. LPA met with Licensee Haydee Villa and advised her the purpose of the inspection. Licensee provided LPA a tour of the home. There were 13 children in care and one (1) assistant at the time of the inspection. A third (3rd) assistant arrived shortly after LPA did.

Allegation(s) stated staff are not changing a daycare child's diaper as needed. LPA conducted two unannounced inspections touring the facility inside and out during each inspection. During the course of the investigation, LPA conducted parent interviews, an interview with the reporting party (RP), and an interview with licensee. Licensee and parent interviews did not provide evidence to corroborate with the allegation(s). Licensee denied the allegation(s) during the interview.

Continued on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 17-CC-20220902170844
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: VILLA FCC AKA THE KIDZ KOMPANY
FACILITY NUMBER: 406214955
VISIT DATE: 10/06/2022
NARRATIVE
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Licensee advised that they check children every two (2) hours to check if they need changing. If they observe a child needing changing prior to the two (2) hours, they will change them then. Licensee advised they try to change children prior to leaving the facility with their parents. LPA spoke with licensee about changing children diapers. LPA spoke with licensee about children diapers needing to be changed as needed and/or within a reasonable time. During LPA's inspection, he observed the licensee and their assistant change two (2) children's diapers.

During parent interviews, parents did not provide evidence that they are having issues with their children not being changed in a timely manner. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were cited during today's visit.

THE NOTICE OF SITE VISIT WAS POSTED AS REQUIRED BY H&S CODE SEC. 1596.817. THE NOTICE OF SITE VISIT MUST REMAIN POSTED FOR 30 DAYS OR A CIVIL PENALTY OF $100.00 WILL APPLY.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2022
LIC9099 (FAS) - (06/04)
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