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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 414005219
Report Date: 07/24/2026
Date Signed: 07/24/2026 02:03:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BRUNO CC RO, 851 TRAEGER AVE., SUITE 360
SAN BRUNO, CA 94066
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/21/2026 and conducted by Evaluator Man Tso
PUBLIC
COMPLAINT CONTROL NUMBER: 05-CC-20260521112125
FACILITY NAME:KIDS KONNECT PACIFICAFACILITY NUMBER:
414005219
ADMINISTRATOR:RIA AGUINALDOFACILITY TYPE:
860
ADDRESS:2450 SKYLINE DRIVETELEPHONE:
(650) 359-4321
CITY:PACIFICASTATE: CAZIP CODE:
94044
CAPACITY:46CENSUS: 32DATE:
07/24/2026
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Director, Angelica Luna / Owner, Jheel JawharkarTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not follow food allergy list.
Staff did not communicate with day care children's responsible parties of communicable disease.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 24, 2026, at 8.35AM, Licensing Program Analyst (LPA) Tso conducted an unannounced visit for delivery of the complaint investigation findings and met with the Director, Angelica Luna / Owner, Jheel Jawharkar (not at the facility and arrived at approximately 9.22AM). LPA explained the purpose of the inspection and were granted entry to the facility by the Director. Present, the Owner, Director and 5 teachers are supervising 32 children. The facility operates within capacity limits and ratio during LPAs’ visit.

During the course of the investigation, interviews were conducted with staff members and relevant documents were gathered. Based on the interviews, observation and documents review, there was no sufficient evidence to prove that the allegations listed above, occurred. Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

Exit interview conducted and this report was reviewed with the Owner whose signature confirm have read the report. Report must be made available for public review upon request. A copy of this report and appeal rights have been discussed and left with Owner. Notice of Site Visit shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Garfield Leung
LICENSING EVALUATOR NAME: Man Tso
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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