426216010-9-7-2023-17-CC-ATOO-CW6W4J-20230930165734

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426216010
Report Date: 09/07/2023
Date Signed: 09/07/2023 10:34:03 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2023 and conducted by Evaluator Maryrose Breault

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20230630103525

FACILITY NAME:	CHAPMAN FCC AKA POSY		FACILITY NUMBER:	426216010
ADMINISTRATOR:	ALEXIS CHAPMAN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(503) 508-4244
CITY:	GOLETA	STATE: CA	ZIP CODE:	93117
CAPACITY:	14	CENSUS: 10	DATE:	09/07/2023
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Alexis Chapman		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Personal Rights - Staff are restraining children in care.
Personal Rights - Staff is forcing children to sleep.
Personal Rights - Staff inappropriate discipline child in care.

INVESTIGATION FINDINGS:

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On September 7th, 2023, at 9:30AM Licensing Program Analyst (LPA) Rosie Breault made an unannounced visit to conclude a complaint investigation. LPA met with licensee Alexis Chapman and discussed the nature and purpose of the visit. The licensee provided LPA a tour of the facility inside and out. At the time of the inspection, there were three (3) staff and ten (10) children present.
The Department obtained three (3) allegations that the Family Child Care Home (FCCH) staff are: 1) restraining children in care 2) forcing children to sleep and 3) inappropriately disciplining children.

LPA conducted an unannounced visit on 9/5/2023, met with licensee and interviewed staff members present. Regarding allegation number 1: Per LPA visual observation, children were not being restrained. LPA observed children playing in a group setting and preparing for snack time. Staff members interviewed stated children are not restrained while in care. Regarding allegation number 2: Interviews conducted with licensee and staff indicate staff is aware of and practice Safe Sleep regulations, staff stated in the event a child is unable to nap, or is not tired, a staff member will provide that child with an alternate quiet play activity such as reading or playing in a separate area, under supervision as to not disturb children who are sleeping.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Maryrose Breault
LICENSING EVALUATOR SIGNATURE:	DATE: 09/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20230630103525

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CHAPMAN FCC AKA POSY	FACILITY NUMBER: 426216010
	VISIT DATE: 09/07/2023

NARRATIVE

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Regarding allegation number 3: During the course of the 9/5/2023 visit, LPA observed a child upset and crying. Child was being comforted by a staff member, encouraging child to express their feelings in calming and safe manner. LPA did not observe a violation of child’s personal rights. Staff interviewed indicated the policy of discipline (one staff member stated to LPA does not like using the word “discipline”) is to redirect children to alternate play, persuade children to talk to their “friends” about their feelings, teaching to apologize, console with a hug, and explain to child conflict resolution.
LPA conducted a sampling of parent interviews who could not provide corroborate the allegations. All parents interviewed were satisfied with the care their child receives. Parent(s) indicated they have referred this FCCH to other families/parents, their child(ren) “love it there”, are reassured by the app staff utilizes which provides napping information such as if child is awake or asleep, activity if not sleeping, and time child has slept. Parent(s) indicated staff is appropriately disciplining their child and uses a quiet corner to talk about their feelings. One parent stated their child “loves it there, comes home singing and talks about the day.”

Although the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation is UNSUBSTANTIATED.

This investigation is now closed.

An exit interview was conducted with the director, appeal rights, and a copy of LIC9213 Notice of site visit was provided.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Maryrose Breault
LICENSING EVALUATOR SIGNATURE:	DATE: 09/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/07/2023

LIC9099 (FAS) - (06/04)

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