426216206-8-29-2022-17-CC-MMUR-CHTM3Q-20220831091527

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426216206
Report Date: 08/04/2022
Date Signed: 08/29/2022 02:41:08 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/14/2022 and conducted by Evaluator Gigi Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20220614082010

FACILITY NAME:	SMITH FAMILY CHILD CARE		FACILITY NUMBER:	426216206
ADMINISTRATOR:	MELISSA SMITH		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(805) 268-8500
CITY:	SANTA MARIA	STATE: CA	ZIP CODE:	93455
CAPACITY:	14	CENSUS:	DATE:	08/04/2022
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Melissa Smith		TIME COMPLETED:	11:15 AM

ALLEGATION(S):

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One to two staff are watching 12-16 kids
Staff yelling at children
Children are walking on the streets unsupervised
Licensee not meeting childs needs

INVESTIGATION FINDINGS:

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This is an amendment of the original report dated August 4, 2022, to amend the date complaint was received and the number of parents interviewed.

On August 4, 2022 at 8:30 AM, Licensing Program Analyst (LPA) Reyes conducted an unannounced inspection to conclude the complaint investigation of the above allegations. LPA met with Licensee, Ms. Melissa Smith and discussed the purpose of the inspection. LPA asked pre screening questions related to COVID-19 and licensee responses indicate there are no COVID 19 exposure on site.. There were 11 children and 4 staff present during the inspection.

On 6/14/2022, the Department received the a complaint against the above Family Child Care Home alleging the following:
Regarding the allegation one (1) to two (2) staff are watching twelve (12) to sixteen (16) children. LPA interviewed parents of currently and formerly enrolled day care children, none of the parents corroborated. Parents stated that they have not observed the FCCH operating over capacity nor out of ratio. Parent no. 8 stated there could be up to 12 children observed but there were 4 staff present, 2 staff supervising toddler group and 2 staff supervising older group of children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20220614082010

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: SMITH FAMILY CHILD CARE	FACILITY NUMBER: 426216206
	VISIT DATE: 08/04/2022

NARRATIVE

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On 6/21/2022, LPA interviewed staff 1 and staff 2, interview revealed that staff are knowledgeable and aware of the regulations on staffing ratio and capacity. Staff likewise attested that FCCH stricly observe and implement the regulations. During the inspections conducted by LPA, 6/21/202 and today, LPA observed FCCH to be in compliance.

Regarding the allegation, staff yelling at children, On 6/21/222 and 8/4/2022, LPA pre qualified and interviewed 4 children. Child 10(C10) Child 11(C11) , Child 12 (C12) and Child 13(C13) stated, teachers do not yell at children. The four (4) pre qualified children stated they like attending daycare. The six (6) parents interviewed did not corroborate with the allegation.

Regarding the allegation, children are walking on the street unsupervised, LPA interviewed 4 children, C10, C11, C12 and C13 stated children are not left alone every time they walk and play at the park. Licensee stated children use a walking rope and are always supervised by Licensee and Staff . The parents stated the parents have no reason to believe the allegation ever happened, and they have no concern with regards to supervision.

Regarding the allegation, Licensee is not meeting child's needs, six (6) parents who were interviewed are/were satisfied to the care and supervision licensee and staff are providing to day care children. Parents stated their children look forward going to the day care and loving to stay at day care.

The complaint investigation consist of interview of parents, staff and day care children, LPA observation and document review.

Based on LPAs observation, interviews with licensee, staff, parents and day care children and record review, the allegations are deemed unsubstantiated. Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegations unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Licensee, Ms. Melissa Smith.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2022

LIC9099 (FAS) - (06/04)

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