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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 426216561
Report Date: 07/28/2026
Date Signed: 07/28/2026 02:01:01 PM

Document Has Been Signed on 07/28/2026 02:01 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME:SANTOS FCC AKA DAHLIA'S FAMILY CHILD CAREFACILITY NUMBER:
426216561
ADMINISTRATOR/
DIRECTOR:
DALIA LIZBETH SANTOSFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 291-6656
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY: 14TOTAL ENROLLED CHILDREN: 14CENSUS: 12DATE:
07/28/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:16 PM
MET WITH:Dalia Lizbeth SantosTIME VISIT/
INSPECTION COMPLETED:
02:30 PM
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On July 28, 2026, Licensing Program Analyst (LPA) Joaquin Mendez conducted an unannounced Case Management inspection to follow up on a report of an Unusual Incident Report (UIR) received by the Department on February 23, 2026. LPA met with, Licensee, Dalia Lizbeth Santos, (S1) and (S2) Assistants, and the purpose of the inspection was discussed. LPA toured the home with the licensee. LPA observed (12) children in care.

On February 23, 2026, CCLD received an unusual report stating (2) children (C1 and C2) were playing. C1 tried to forcefully take a toy from C2. C2 scratched C1 in the arm. Licensee could not remember exactly where the scratch was.

Licensee showed the LPA where the children were playing. The area had ample room and cushioning on the floor to protect children from fall. The licensee stated children were playing and in a moment from playing began to fight for the toy. Children were separated and Licensee states no medical attention was needed. Aside from the minor scratch. Parents of children were notified, and a call was made to the department on March 3, 2026. LPA confirmed staff are cleared. LPA notes S1 has criminal record clearance (CRC) and appropriate certifications to be left to care for children. S2 is a minor and only has the LIC9052. Licensee states that S2 is only here to help while on summer break.

Licensee stated children were separated immediately. The affected injury was cleaned and inspected. C1 was comforted by Licensee. A quiet play area was set up separately for each child to allow them time to calm Continue on LIC809C
Maria Mueller
Joaquin Mendez
DATE: 07/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 07/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SANTOS FCC AKA DAHLIA'S FAMILY CHILD CARE
FACILITY NUMBER: 426216561
VISIT DATE: 07/28/2026
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down before returning to the group for activities. Both parents were notified the same day.

The incident was found to have been appropriately handled by the licensee and her staff. Based on observations and the interview with the Licensee it is determined by LPA to be best categorized the incident as an accident. Children and staff’s records involved in the incident were reviewed and found to be complete with all required documentation. LPA reminds the licensee that in the future all incidents should be reported within 24 hours of occurrence. Licensee stated she understood.

There were no deficiencies cited at this time.

Notice of site visit and appeal rights were given to licensee, Dalia Lizbeth Santos.

Exit interview Conducted and report was read to Licensee, Dalia Lizbeth Santos.

FAILURE TO POST THE NOTICE OF SITE VISIT FOR 30 DAYS MAY RESULT IN A $100.00 CIVIL PENALTY.

NAME OF LICENSING PROGRAM MANAGER: Maria Mueller
NAME OF LICENSING PROGRAM ANALYST: Joaquin Mendez
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 07/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2026
LIC809 (FAS) - (06/04)
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