434412791-4-22-2024-07-CC-GKUN-D4WNFG-20240503102531

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434412791
Report Date: 04/22/2024
Date Signed: 04/22/2024 03:16:23 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2024 and conducted by Evaluator Anna Morales

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20240311112652

FACILITY NAME:	TORRES, RITA		FACILITY NUMBER:	434412791
ADMINISTRATOR:	TORRES, RITA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(669) 216-0586
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95112
CAPACITY:	14	CENSUS: 11	DATE:	04/22/2024
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Rita Torres		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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1. Due to neglect, child received an injury
2. Licensee does not reside at the facility
3. Licensee does not spend an adequate amount of time in the facility

INVESTIGATION FINDINGS:

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Licensing Program Analysts(LPA's) Anna Morales and Deanna Villagrana conducted an Subsequent Complaint investigation to deliver the findings for the above allegations. LPA's were greeted by Licensee Rita Torres, two staff and 11 children. LPA's observed that the facility was operating in compliance with staff to children ratio requirement.

LPA Morales conducted interviews with parents and with staff. Based on their consensus, parents stated that they have not have concerns with care that the staff are providing for their children, and would see the Licensee at the facility upon dropping off in the morning(s) or when they picked up their child(dren) in the evening. Staff stated that they always see the Licensee present upon arrival for work and is always present at the day care. Staff stated that they did not see any staff cause injury to any of the children.
-continue on LIC9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20240311112652

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: TORRES, RITA	FACILITY NUMBER: 434412791
	VISIT DATE: 04/22/2024

NARRATIVE

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Staff stated that they observed C1 with a mark on the face, and notified the parent of the child. LPA, also, interviewed a Officer from the San Jose Police Department who stated that their was not enough evidence to continue with the investigation pertaining to C1's injury.

Based on observations and interviews completed for this complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegation are thus UNSUBSTANTIATED.

Exit interview was conducted with Licensee Rita Torres.

NOTICE OF SITE VISIT WAS ISSUED AND WAS INFORMED TO THE LICENSEE TO POST THE NOTICE IN A VISIBLE LOCATION OF THE DAY CARE FOR A PERIOD OF 30 DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2024

LIC9099 (FAS) - (06/04)

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