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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415822
Report Date: 08/27/2026
Date Signed: 08/27/2026 02:21:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2026 and conducted by Evaluator Andy Yang
COMPLAINT CONTROL NUMBER: 07-CC-20260823141858
FACILITY NAME:KIDDIE ACADEMY OF ALMADEN VALLEYFACILITY NUMBER:
434415822
ADMINISTRATOR:LILIA TALAMANTESFACILITY TYPE:
830
ADDRESS:16607 ALMADEN EXPRESSWAYTELEPHONE:
(408) 752-4803
CITY:SAN JOSESTATE: CAZIP CODE:
95120
CAPACITY:20CENSUS: 13DATE:
08/27/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Michaella VenterTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Physical Plant - Staff do not keep the center free of insects
Physical Plant - Staff do not ensure the center is clean and sanitary

INVESTIGATION FINDINGS:
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On 8/27/2026, Licensing Program Analyst (LPA) Andy Yang conducted an unannounced complaint investigation. LPA met with Director, Michaella Venter and discussed the complaint allegation with them, and to deliver complaint allegations listed above. Present for today’s investigation were Director, (4) staff, and (13) children. LPA toured the indoor areas of the facility with Director.

During the course of the investigation, LPA interviewed the Director and staff. LPA conducted observations and inspections, and reviewed records and collected supporting documents.

First allegation stated that staff do not keep the center free of insects. It was reported that ants have been observed in the Panda classroom. Based on the result of the investigation, LPA did not observe any ant infestation in the Panda classroom. Through interviews conducted, it was indicated that there were a few occasions that ants were observed in the classroom, however it was not an infestation and did not occur during when children were present.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Andy Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20260823141858
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KIDDIE ACADEMY OF ALMADEN VALLEY
FACILITY NUMBER: 434415822
VISIT DATE: 08/27/2026
NARRATIVE
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Staff and management team have followed the pest prevention protocols to remove the ants.

Second allegation stated staff do not ensure that the center is clean and sanitary. It was reported that the kitchen has not been maintained at appropriate levels of cleanliness. Based on the result of the investigation, there are no indication of the kitchen or food prep area and storage areas have not been kept clean or not free from litter and rubbish.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.


No deficiency issued for this allegation. Appeal Rights provided.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Director, Michaella Venter.
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Andy Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2026
LIC9099 (FAS) - (06/04)
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