434417196-8-3-2026-07-CC-GKUN-DXDW2J-20260828165424

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434417196
Report Date: 08/03/2026
Date Signed: 08/03/2026 01:00:58 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2026 and conducted by Evaluator Linke Huang

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260622115416

FACILITY NAME:	KIDANGO ARBUCKLE		FACILITY NUMBER:	434417196
ADMINISTRATOR:	VANESSA PAIZ		FACILITY TYPE:	860
ADDRESS:	1910 CINDERELLA LANE		TELEPHONE:	(408) 905-8985
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95116
CAPACITY:	60	CENSUS: 0	DATE:	08/03/2026
		UNANNOUNCED	TIME BEGAN:	12:50 PM
MET WITH:	Irma Pareja Reina		TIME COMPLETED:	01:20 PM

ALLEGATION(S):

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Staff hit day care child
Staff yelled at day care child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Kate Huang met with the center’s representative, Regional Director Irma Pareja Reina, at the San Jose Regional Office today. The center has been permanently closed since 07/09/2026.

It was alleged that Staff 1 (S1) hit day care child (C1) and yelled at C1 on 01/13/2026.

To follow up on the facility’s self reported incident, LPA conducted an unannounced case management visit on 01/22/2026. LPA observed the classroom and interviewed four staff members who were present in the classroom on 01/13/2026. None of the staff members reported observing S1 yell at children, nor did they express any concerns about S1’s behavior. S1 stated she “just raised her voice a little bit” and reported that she never yelled at children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:	DATE: 08/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260622115416

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: KIDANGO ARBUCKLE	FACILITY NUMBER: 434417196
	VISIT DATE: 08/03/2026

NARRATIVE

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LPA also interviewed the only witness who reported that S1 raised her voice to C1. The witness stated that S1 used a firm voice, but was not yelling, and did not observe the hitting during the incident.

Based on the evidence gathered, the above allegations are UNSUBSTANTIATED, meaning although, the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No deficiencies were cited. Exit interview was conducted, where the report was reviewed and discussed with the center’s representative, Regional Director Irma Pareja Reina.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:	DATE: 08/03/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/03/2026

LIC9099 (FAS) - (06/04)

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