434417201-7-9-2026-07-CC-GKUN-DW8238-20260721170155

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434417201
Report Date: 07/09/2026
Date Signed: 07/09/2026 01:06:44 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2026 and conducted by Evaluator Farida Raja

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260429105251

FACILITY NAME:	ATLC PRESCHOOL & EXTENDED CARE INC.		FACILITY NUMBER:	434417201
ADMINISTRATOR:	PAULA WALKUP		FACILITY TYPE:	860
ADDRESS:	3850 WOODFORD DRIVE		TELEPHONE:	(408) 371-2573
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95124
CAPACITY:	70	CENSUS: 12	DATE:	07/09/2026
		UNANNOUNCED	TIME BEGAN:	12:20 PM
MET WITH:	Paula Walkup		TIME COMPLETED:	01:20 PM

ALLEGATION(S):

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Staff hit day care child
Staff handled day care child in a rough manner
Staff spoke inappropriately to day care child
Staff did not properly supervise day care children resulting in child hurting another child
Staff did not properly report incidents involving day care child

INVESTIGATION FINDINGS:

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On 07/09/2026, Licensing Program Analyst (LPA), Farida Raja conducted an unannounced complaint visit to deliver investigation findings for the above allegations. LPA met with Director, Paula Walkup and explained the purpose of today's visit.

During today's inspection, LPA toured the facility with Director and observed 12 children and 1 teacher in one classroom. Director stated that they currently have a summer camp ongoing and one room is used for activities and the other if children choose to nap. Facility was observed to be operating within ratio requirements.

During the course of the investigation, LPA interviewed Director, staff, children and parents and reviewed relevant documents including incident reports/behavior notices and police records.

Continued on LIC 9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260429105251

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: ATLC PRESCHOOL & EXTENDED CARE INC.	FACILITY NUMBER: 434417201
	VISIT DATE: 07/09/2026

NARRATIVE

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Based on staff interviews, no staff have been observed to hit children, handle children roughly or use inappropriate language with children in care. Staff stated that when children show challenging behaviors, they remove children from the situation, talk with children about the behavior and about good choices. They communicate this with parents and discuss if similar behavior is observed at home and what strategies are used. For behavior that is unsafe and hurting others, they move children by carrying them. They carry them from the front, under the arms to take them to the office. They verbally communicate with the parents and if behavior continues, they send children home.

Staff stated that they maintain supervision by standing near where children are. In the outdoor area they position themselves in different places and use walkie talkies to communicate with each other. Staff do not congregate in one area and stand in separate places with eyes on the children. They also have extra staff shadow children that show challenging behaviors.

Based on children interviews, they stated that they are taken to the office to talk to Ms. Paula (director) if they don’t listen. They have not seen any teachers hurt children. Teachers use kind words.

Based on parent interviews, parents stated that children are observed to be sufficiently supervised and staff communicate with them regarding incidents and challenging behavior in a timely manner. Parents that were interviewed did not have any concerns regarding staff interactions with children.

Based on interviews, records reviewed and evidence gathered at this time, it is concluded that although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

No deficiencies were cited as a result of today’s inspection. Exit interview conducted and report was reviewed with Director, Paula Walkup. Appeal rights provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 CONSECUTIVE DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Farida Raja
LICENSING EVALUATOR SIGNATURE:	DATE: 07/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2026

LIC9099 (FAS) - (06/04)

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