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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 455403749
Report Date: 07/19/2022
Date Signed: 07/28/2022 10:03:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/11/2022 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20220411111301
FACILITY NAME:VON BRANDT, CAROL FAMILY CHILD CARE HOMEFACILITY NUMBER:
455403749
ADMINISTRATOR:VON BRANDT, CAROLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 949-8281
CITY:ANDERSONSTATE: CAZIP CODE:
96007
CAPACITY:14CENSUS: 0DATE:
07/19/2022
UNANNOUNCEDTIME BEGAN:
01:52 PM
MET WITH:Carol Von BrandtTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Daycare child sustained unexplained injuries while in care
Licensee did not properly report incidents involving a daycare child
Daycare child ingested paint while in care
Licensee did not properly supervise the daycare children
INVESTIGATION FINDINGS:
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On 7/19/22 at 1:52pm, Licensing Program Analyst (LPA) Mendez conducted a subsequent visit to deliver findings, and met with licensee Carol Von Brandt. It was alleged that daycare child sustained unexplained injuries while in care, licensee did not properly report incidents involving a daycare child, daycare child ingested paint while in care, licensee did not properly supervise the daycare children.
LPA Mendez interviewed licensee on 4/11/22 at 12:42pm, licensee denied the following allegations and
stated that they communicate with parents through text message if a child sustains injury. Licensee denied allegation of not properly reporting incidents stating that she informs all parents and provides pictures.
Licensee stated that the child was painting and had put their hand in paint and put their hand in their mouth, licensee had informed parent that the paint was nontoxic watercolor paint. Licensee denied the allegation of not properly supervising children, licensee stated that they were present with all children and licensee has an assistant for the morning and afternoon.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220411111301
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: VON BRANDT, CAROL FAMILY CHILD CARE HOME
FACILITY NUMBER: 455403749
VISIT DATE: 07/19/2022
NARRATIVE
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LPA Mendez interviewed staff (S1) on 5/12/22 at 1:29pm, staff stated that a child (C1) had tripped a few times, C1 had tripped over the curb of the playground and C1 hit their forehead. LPA Mendez interviewed parent (P1) on 4/15/22 and P1 stated that they were not informed when their child received injuries. P1 stated that when they had picked up C1 and noticed C1 had a bump on their head and had to ask licensee what happened during pick up.
LPA Mendez had observed that licensee did communicate with P1 regarding C1 sustaining injuries through an exchange of text messages.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/19/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/19/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2