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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475407997
Report Date: 11/08/2023
Date Signed: 11/20/2023 09:25:56 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230814183510
FACILITY NAME:HARRIS, SARA FAMILY CHILD CARE HOMEFACILITY NUMBER:
475407997
ADMINISTRATOR:HARRIS, SARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(541) 913-7720
CITY:WEEDSTATE: CAZIP CODE:
96094
CAPACITY:14CENSUS: 2DATE:
11/08/2023
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Sara Harris, LicenseeTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Provider does not ensure day care home is kept clean.
INVESTIGATION FINDINGS:
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This is an amended report. On 11/8/23 at approximately 3:30pm, Licensing Program Analyst (LPA) N. Cunningham conducted a closing complaint investigation inspection and met with the licensee. It was alleged that the provider does not ensure the day care home is kept clean. The Licensee was interviewed 08/16/23 and denied the allegation and stated she always maintains a clean and sanitary home. Two staff were interviewed on 10/9/23 and 10/18/23, both staff acknowledged they frequently clean while providing care. Four parents (P3, P4, P9, P10) were interviewed on 10/18/23. P3 and P4 reported a strong smell of urine in the home. P9 reported the home is not clean and has a strong small of urine. P10 stated they recalled an odor at the home. On 11/8/23, LPA observed a strong smell of urine in the home. LPA also observed the home unkept and cluttered. Based on the parent statements and LPA’s observation, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with the licensee. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20230814183510
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/08/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/09/2023
Section Cited
CCR
102417(b)
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*This is an amended report.

(b) The home shall be kept clean and orderly, with heating and ventilation for safety and comfort.
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The licensee stated she will prepare a cleaning plan and e-mail it to LPA by 11/9/23.
The licensee also stated she will clean and send pictures by 11/9/23.

[email protected]
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Based on LPA's observation, the home was cluttered, dirty dishes were in the sink, and there was a strong smell of urine in the home. This is a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2023 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230814183510

FACILITY NAME:HARRIS, SARA FAMILY CHILD CARE HOMEFACILITY NUMBER:
475407997
ADMINISTRATOR:HARRIS, SARAFACILITY TYPE:
810
ADDRESS:19131 2ND AVENUETELEPHONE:
(541) 913-7720
CITY:WEEDSTATE: CAZIP CODE:
96094
CAPACITY:14CENSUS: 2DATE:
11/08/2023
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Sara Harris, LicenseeTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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9
Provider was under the influence of alcohol while caring and supervising day care children.

Provider does not provide adequate supervision to day care children.
INVESTIGATION FINDINGS:
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On 11/8/23 at approximately 3:30pm, Licensing Program Analyst (LPA) N. Cunningham conducted a closing complaint investigation inspection and met with the licensee. It was alleged that the licensee was under the influence of alcohol while caring for and supervising day care children and provider does not provide adequate supervision to day care children. The licensee was interviewed on 8/16/23 at 1:23pm. The licensee denied all the allegations and stated that she has never been under the influence while watching children. Four parents were interviewed on 10/18/23, and there were no disclosures. Two staff were interviewed on 10/9/23 and 10/18/23, and there were no disclosures. During visits to the home, LPA observed the licensee providing adequate supervision. Based on observations and interviews during the complaint investigation, the allegations are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the finding are unsubstantiated. Exit interview was conducted, appeal rights provided, and notice of site visit posted.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20230814183510
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
VISIT DATE: 11/08/2023
NARRATIVE
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This is an amended report. This page was intentionally left blank.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 11/08/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/08/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4