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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 475407997
Report Date: 05/17/2024
Date Signed: 05/28/2024 08:54:06 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2024 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240305122957
FACILITY NAME:HARRIS, SARA FAMILY CHILD CARE HOMEFACILITY NUMBER:
475407997
ADMINISTRATOR:HARRIS, SARAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(541) 913-7720
CITY:WEEDSTATE: CAZIP CODE:
96094
CAPACITY:14CENSUS: 0DATE:
05/17/2024
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Sarah Harris, LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee failed to prevent animals from biting children.
Licensee failed to inform parents of infant’s injury in a timely manner.
Uncleared adult provided care and supervision.
Assistant provided care without FA/CPR certification.
Licensee vapes in front of children in care.
INVESTIGATION FINDINGS:
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On May 17, 2024 at 1:35pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with licensee Sara Harris. It was alleged that the licensee failed to prevent animals from biting children, licensee failed to inform parents of an infant’s injury in a timely manner, an uncleared adult provided care and supervision, an assistant provided care without FA/CPR certification, and licensee vapes in front of daycare children.

Eight parents (P1-P7 and P9) and six witnesses (W1, W7, 8, 9, 10 & 12) were interviewed on 3/13, 3/15, 3/18, and 4/23/24. Some children were not verbal, too young to interview, unavailable for interview or did not qualify to be interviewed.

Licensee Harris stated her dog has a loud bark but is not a danger to children. The licensee stated her dog bit one daycare child (C7) but the bite did not break skin. P1 reported the dog bit C11. P2 reported the dog snapped at adults. P3 reported the dog nipped at adults and children.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 13-CC-20240305122957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
VISIT DATE: 05/17/2024
NARRATIVE
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P4 reported the dog bit C7. P6 reported the dog bit them. P9 reported they observed the dog bite another adult. W1 reported the dog often appeared frustrated. W10 reported the dog nipped at three children. P9 reported they observed the dog bite another adult.

The licensee reported that she did not contact a parent after their child fell out of a high chair and hit their head because the parent was out of the area, and possibly in an area without cell service. The licensee stated she informed the child’s relative of the injury at pickup. The child’s parent confirmed they work in an area with limited service and that the licensee informed the child’s relative at pickup.

Licensee Harris stated she recently interviewed a minor for an assistant position and during the interview the minor’s mother (W3) pushed children while they were on a swing. Licensee Harris stated W3 did not provide care for children. On 3/11/24, LPA Cunningham obtained evidence (E4) that licensee Harris intended on allowing W3 to provide care for children without a fingerprint clearance. A review of Guardian indicated W3 has not initiated the process to obtain a fingerprint clearance. Four parents and two witnesses reported observing a woman that matches the description of W3 at the facility.

The licensee stated there was one day when she left her two assistants alone to provide care and supervision for daycare children. The licensee stated her assistant did not have First Aid/CPR certification, but her roommate was available if needed. LPA was unable to verify the licensee's roommate was available to assist with daycare children when the one assistant was left alone with daycare children.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 7
Control Number 13-CC-20240305122957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
VISIT DATE: 05/17/2024
NARRATIVE
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Interviews conducted with five parents (P1, P2, P5, P7, P9) and two witnesses (W5, W10) revealed that the licensee vaped (inside and outside) in front of daycare children on multiple occasions. Two parents commented that two children handled the licensee’s vape pen. One witness reported observing a baby put a vape pen in their mouth.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegations are found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.


LPA Cunningham informed licensee Harris that this report dated 5/17/24 documents three Type A citations which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.


Also, LPA Cunningham informed the licensee to provide a copy of this licensing report dated 5/17/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with licensee Sara Harris.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 13-CC-20240305122957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/18/2024
Section Cited
CCR
102423(2)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived... These rights include, but are not limited to, the following… To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
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The licensee stated the dog now stays upstairs.

The licensee stated she will send an e-mail stating the dog is upstairs when children are in care.
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This requirement was not met as evidenced by: Based on interviews, the licensee did not comply with the section cited above in two children were bit by the licensee’s dog which poses an immediate health, safety or personal rights risk to children in care.
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Type A
05/18/2024
Section Cited
CCR
102370(d)(1)
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All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing, or volunteering in a licensed facility: Obtain a California clearance or a criminal record exemption as required by the Department.
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The licensee stated the individual now has a clearance with CCL. The licensee stated she will e-mail the letter she received stating the individual received an exemption approval.
The licensee stated she will no longer interview potential staff during daycare hours.
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Based on interviews and record review, the licensee did not comply with the section cited above in one out of one staff did not obtain a criminal record clearance which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 13-CC-20240305122957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/18/2024
Section Cited
CCR
102424
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Smoking is prohibited on the premises of a family child care home as specified in Health and Safety Code Section 1596.795(a).

Based on interviews, the licensee did not comply with the section cited above as it was reported the licensee vaped on multiple occasions in front of daycare children which poses an immediate health, safety or personal rights risk to children in care.
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The licensee stated she will send an e-mail stating that she will no longer vape during daycare hours.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 7
Control Number 13-CC-20240305122957
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: HARRIS, SARA FAMILY CHILD CARE HOME
FACILITY NUMBER: 475407997
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/17/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/24/2024
Section Cited
CCR
102416.2(f)
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As soon as possible but no later then the same business day, the licensee shall notify a child's parent or authorized representative regardless of the injuries or acts that affect that child as specified in Health and Safety Code Section 1597.467(a).
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Licensee agrees to review Reporting Requirements regulations and sign and return to LPA @ [email protected].
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Based on interviews and record review, the licensee did not comply with the section cited above in one out of one injury notification which poses a potential health, safety or personal rights risk to children in care.
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Type B
05/24/2024
Section Cited
HSC
1596.866(1)
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Health and Safety Code Section 1596.866 provides in part: (b) A licensee of a large family day care home shall ensure that at least one person who has a current certificate in pediatric first aid and pediatric cardiopulmonary resuscitation shall be available at all times when children are present at the facility, or when children are off-site of the facility for facility activities....
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The licensee stated she now understands an active staff member vs roommate has to have valid FA/CPR.
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Based on interview and record review, the licensee did not comply with the section cited above in that two staff members left alone with children did not have valid FA/CPR certification which poses a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
LIC9099 (FAS) - (06/04)
Page: 6 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2024 and conducted by Evaluator Nicolette Cunningham
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240305122957

FACILITY NAME:HARRIS, SARA FAMILY CHILD CARE HOMEFACILITY NUMBER:
475407997
ADMINISTRATOR:HARRIS, SARAFACILITY TYPE:
810
ADDRESS:19131 2ND AVENUETELEPHONE:
(541) 913-7720
CITY:WEEDSTATE: CAZIP CODE:
96094
CAPACITY:14CENSUS: 0DATE:
05/17/2024
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Sarah Harris, LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee does not live in the home.
INVESTIGATION FINDINGS:
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On May 17, 2024 at 1:35pm, Licensing Program Analyst (LPA) Nicolette Cunningham conducted an unannounced complaint inspection, and met with licensee Sara Harris. It was alleged that that the licensee does not live in the home.

The licensee was interviewed on 3/7/24 at 10:20am and stated she lives on the second story of the family child care home. The licensee also stated she spends approximately one or two nights away each week. On 3/7/24, LPA toured and photographed the second story of the home and observed personal belongings which the licensee stated belonged to her. On 5/17/24, the licensee e-mailed a copy of her electric bill to LPA Cunningham.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Sara Harris. Appeal rights provided.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Nicolette Cunningham
LICENSING EVALUATOR SIGNATURE:

DATE: 05/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 7 of 7