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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 480111327
Report Date: 07/07/2026
Date Signed: 07/07/2026 12:09:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator Jessica Gaumann
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260702160118
FACILITY NAME:WRIGHT, TERRI FAMILY CHILD CARE HOMEFACILITY NUMBER:
480111327
ADMINISTRATOR:WRIGHT, TERRIFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 422-4309
CITY:FAIRFIELDSTATE: CAZIP CODE:
94533
CAPACITY:12CENSUS: 6DATE:
07/07/2026
UNANNOUNCEDTIME BEGAN:
09:02 AM
MET WITH:Terri WrightTIME COMPLETED:
12:20 PM
ALLEGATION(S):
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Child restrained in child seat
INVESTIGATION FINDINGS:
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An unannounced complaint investigation visit was made to the facility by Licensing Program Analyst (LPA) Jessica Gaumann to investigate the allegation filed against the facility listed above. LPA met with Licensee (L1), Terri Wright today to discuss the allegation. Interviews were conducted with L1, staff (S1, S2) and children (C1-C3), documents pertaining to the investigation were obtained from the facility.

L1 admitted she buckles the child into a car seat to have snacks while watching TV. The child does not nap and is separated into another on-limits room at the facility while the other children nap so they are not disturbed. Staff (S1, S2) and children (C2, C3) interviews corroborated these statements. LPA observed the seat which is an infant car seat.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 01-CC-20260702160118
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: WRIGHT, TERRI FAMILY CHILD CARE HOME
FACILITY NUMBER: 480111327
VISIT DATE: 07/07/2026
NARRATIVE
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Based on the information gathered during this investigation, the preponderance of the evidence standard has been met. Therefore, the allegation is determined to be substantiated. California Code of Regulations, Title 22, is being cited on the attached LIC 9099-D. Appeal rights were provided. An exit interview was conducted, and this report was read and discussed with the Licensee, Terri Wright. A notice of site visit was given and must remain posted for 30 days.

LPA Jessica Gaumann informed Licensee, Terri Wright, that this report dated 07/07/2026 document(s) 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Jessica Gaumann informed the Licensee, Terri Wright, to provide a copy of this licensing report dated 07/07/2026 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 01-CC-20260702160118
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: WRIGHT, TERRI FAMILY CHILD CARE HOME
FACILITY NUMBER: 480111327
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/07/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/08/2026
Section Cited
CCR
102423(a)(4)
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102423(a) These rights include…the following: (4) To be free from...unusual punishment...or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.

This was not met as evidence by:
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Licensee (L1) stated that the child's parents disenrolled the child. L1 stated that she will not restrain a child moving forward and will submit a written statement of how she will remain in compliance with the personal rights regualtions to LPA Gaumann via email: [email protected] by 07/08/26
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Based on inerviews and observation, a child was restrained in a car seat in a seperate on-limits room during nap time, which poses/posed an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Melinda Mohr
LICENSING EVALUATOR NAME: Jessica Gaumann
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3