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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493009999
Report Date: 05/13/2026
Date Signed: 06/24/2026 01:45:04 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2026 and conducted by Evaluator Leticia Rosales
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260128114407
FACILITY NAME:CUEVAS, DIANA FCCHFACILITY NUMBER:
493009999
ADMINISTRATOR:CUEVAS, DIANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 774-2318
CITY:PETALUMASTATE: CAZIP CODE:
94954
CAPACITY:14CENSUS: 7DATE:
05/13/2026
UNANNOUNCEDTIME BEGAN:
01:55 PM
MET WITH:Diana CuevasTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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A daycare child was sexually abused in the home.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Ivet Zamora Perez and Licensing Program Manager (LPM), Melchisedeck Augustin made a subsequent complaint investigation inspection and met with Licensee (LS), Diana Cuevas, to deliver the finding regarding the above allegation. LPA Rosales-Meza met with LS on 03/16/26 to open the complaint. It was alleged that a daycare child was sexually abused in the home, specifically that a minor in the home (C3) abused two other children in the home (C1 and C2).

The Department’s Investigations Bureau (IB) obtained law enforcement (PD) reports and document(s) from other external agencies, validating that two victims (C1 & C2) were interviewed in 2021, and interviews confirmed they were sexually abused by another minor child (C3) from approximately 2011-2013 and 2016-2018. The interviews indicated that sexual abuse occurred in the playroom, a bedroom or bathroom of the licensee’s home.

Continue on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Ivet Zamora Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 01-CC-20260128114407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CUEVAS, DIANA FCCH
FACILITY NUMBER: 493009999
VISIT DATE: 05/13/2026
NARRATIVE
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Based on the investigation, the preponderance of evidence standard has been met and therefore, the above allegation is found to be Substantiated. California Code of Regulations (Title 22) and Health and Safety Code sections are being cited on the attached LIC 9099D. In accordance with Health and Safety Code 1597. 58(f)(1)(B), due to the serious nature of the health and safety violations that resulted in the physical and sexual abuse of a child in care, civil penalty totaling $2,000 is being assessed. A copy of forms LIC 421 D Civil Penalty - Death/Serious Injury/Physical Abuse (Child Care) and this report were discussed and reviewed with Diana Cuevas, and an Exit Interview was conducted. The Notice of Site Visit must be posted for 30 days. Appeal Rights were provided.

LPA Ivet Zamora Perez informed licensee this report dated 06/24/2026 documents Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Ivet Zamora Perez informed licensee to provide a copy of this licensing report dated 06/24/2026 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), form must be completed and signed by each parent/guardian and placed in each child's file for
verification.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Ivet Zamora Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 01-CC-20260128114407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CUEVAS, DIANA FCCH
FACILITY NUMBER: 493009999
VISIT DATE: 05/13/2026
NARRATIVE
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SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Ivet Zamora Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 01-CC-20260128114407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: CUEVAS, DIANA FCCH
FACILITY NUMBER: 493009999
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/13/2026
Section Cited
CCR
102423(a)(4)
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Each child receiving services from a family child care home shall have certain rights… These rights include, but are not limited to, the following… To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
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The Licensee stated she intends to produce and submit a written detailed plan outling how she intends to ensure that children's rights are not violated and the steps the facility intends to take or have taken to comply with CCR 102423(a)(4). Licensee intends to submit her POC to the Department by 06/25/26 via mail, email, or fax.
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This requirement was not met as evidenced by: Based on interviews and law enforcement reports/records obtained by IB, which confirmed C1 & C2 were sexually abused by C3, which posed an immediate health, safety, and/or risk personal rights risk to children in care. A Civil Penalty of $2000 is being assessed for sexual abuse of a child(ren) in care.
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Email: [email protected]
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Ivet Zamora Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
LIC9099 (FAS) - (06/04)
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