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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 493009999
Report Date: 06/24/2026
Date Signed: 06/24/2026 01:44:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2026 and conducted by Evaluator Ivet Zamora Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 01-CC-20260128114407
FACILITY NAME:CUEVAS, DIANA FCCHFACILITY NUMBER:
493009999
ADMINISTRATOR:CUEVAS, DIANAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(707) 774-2318
CITY:PETALUMASTATE: CAZIP CODE:
94954
CAPACITY:14CENSUS: 9DATE:
06/24/2026
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Diana Cuevas - LicenseeTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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The Licensee allowed an adult in the home who presents a risk to children in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Ivet Zamora Perez and Licensing Program Manager (LPM), Melchisdeck Augustin made a subsequent complaint investigation visit and met with Licensee (LS), Diana Cuevas, to deliver the finding regarding the above allegation. LPA Rosales-Meza met with LS on 03/16/26 to open the complaint. It was alleged that the Licensee allowed an adult (A3) in the home who presents a risk to children in care.

The Department Investigations Bureau (IB) obtained law enforcement (PD) reports and document(s) from other external agencies. LS, staff (S1), children (C1-C3), and adults (A1-A3) were interviewed, which noted that A3 did not reside in the home, and A3 did not visit the home during the facility’s operating hours. According to LS, she and her staff were present to supervise the children, A3 visited the home one or two times a month when the facility was already closed or on the weekends, and A3 did not stay the night. Based on accounts provided by S1, C1-C3, and A1-A3, confirmed they had not seen/witnessed A3 visit the facility during the facility’s hours of operation. On 08/14/23, the Department’s Legal Division issued a Decision and Order which excluded A3 from working or residing in all licensed facilities, effective 08/24/23. Conitnue to LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Ivet Zamora Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 01-CC-20260128114407
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405
FACILITY NAME: CUEVAS, DIANA FCCH
FACILITY NUMBER: 493009999
VISIT DATE: 06/24/2026
NARRATIVE
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Based on the investigation, there is not a preponderance of evidence standard to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. There were no California Code of Regulations (Title 22) and/or Health and Safety Code cited during today’s visit. Notice of Site Visit shall be posted for 30 days, and failure to comply with posting requirements shall result in a Civil Penalty of $100. Appeal Rights were provided.
SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Ivet Zamora Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2