493010225-9-23-2026-01-CC-MAUN-DYANGW-20260926102749

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 493010225
Report Date: 09/23/2026
Date Signed: 09/23/2026 09:46:37 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/19/2026 and conducted by Evaluator Amy Strother

PUBLIC

COMPLAINT CONTROL NUMBER: 01-CC-20260619090825

FACILITY NAME:	MEYAL INTERNATIONAL		FACILITY NUMBER:	493010225
ADMINISTRATOR:	IRENE SILVA		FACILITY TYPE:	850
ADDRESS:	4044 MAYETTE AVENUE		TELEPHONE:	(707) 536-1241
CITY:	SANTA ROSA	STATE: CA	ZIP CODE:	95405
CAPACITY:	134	CENSUS: 0	DATE:	09/23/2026
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Irene Silva		TIME COMPLETED:	09:46 AM

ALLEGATION(S):

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Conduct of staff posed a risk to children in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Amy Strother made a subsequent complaint investigation inspection, for the purpose of delivering complaint findings, and met with Licensee, Irene Silva, (D1). It has been alleged that conduct of staff posed a risk to children in care, specifically that a former staff member (A1) was discovered to have allegedly been involved in conduct that may have posed a risk to children during their time of employment.

The facility was vacant at the time of LPA Stroher's arrival. LPA Strother called Irene Silva to ask if she was available to meet LPA at the facility. Silva arrived at the facility at approximately 9:20am.

During the initial investigation on 06/25/26 LPA Strother toured the facility, obtained a roster of children in care, additional facility documents and conducted interviews with the Licensee over the phone, and in person with one staff (S1), and 5 children (C1-C5).

Continue on LIC9099-C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 01-CC-20260619090825

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: MEYAL INTERNATIONAL	FACILITY NUMBER: 493010225
	VISIT DATE: 09/23/2026

NARRATIVE

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The Licensee denied the allegation, stating that she never witnessed A1 being inappropriate in any way with the children. The Licensee recalls needing to speak to A1 to tell them how to react when children want to climb on them, explaining that staff need to stand up, so that children can’t climb on them.

S1 did not disclose any concerns about A1, but did mention that A1 seemed “spacey”, walking away after being asked to complete a task, and not responding or acknowledging what was said verbally. S1 shared recalling needing to tell A1 that teachers should not touch the kids, when they witnessed A1 touching each child on their backs as A1 counted the children walking into the bathroom.

During the investigation LPA Strother interviewed two adults (A2 & A3) and one staff (S2) between 06/19/26 and 09/17/26. A2, the reporting party, stated that although they have no direct connection to the facility and can’t speak directly to anything that may have occurred at the facility, they learned of a situation involving A1 and felt concerned about the children A1 formerly worked with.

Children interviewed, all reported feeling safe at school. Each child mentioned A1 by name when recalling who their teachers are or were in the past. Four out of five children specifically stated that they liked teacher A1.

A3, a law enforcement officer, stated that although the incident that he was investigating was not directly related to the facility, he did speak with parents of children who attended the facility and there was no indication of disclosures by children or offenses by A1 at the facility.

S2 stated that although they recall a time in April 2026 that they witnessed a child to be physically close to A1, they never witnessed conduct that they felt posed a risk to the children in care. S2 stated that they felt A1 should have moved away from the child and not allowed them to be in their personal space, as with all teaching staff; teaching children personal space boundaries.

Continue on LIC9099-C

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 01-CC-20260619090825

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA ROSA CC RO, 1450 NEOTOMAS AVENUE, STE. 100
SANTA ROSA, CA 95405

FACILITY NAME: MEYAL INTERNATIONAL	FACILITY NUMBER: 493010225
	VISIT DATE: 09/23/2026

NARRATIVE

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Based on the Department's records, on 06/18/26 Licensee, Irene Silva notified the Santa Rosa Regional Community Care Licensing (CCL) Office of the former staff’s arrest and that in her communication with law enforcement, Silva was informed that there was no evidence of a “hands-on offense” by A1. Silva subsequently submitted a written Unusual Incident Report (UIR), accompanied by a Timecard Report documenting A1’s last work day as 04/23/26, with one day filling in as a substitute teacher on 05/28/26, which was the last day A1 was at the facility.

Based on available information at this time, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.

This report was reviewed and discussed with Licensee, Irene Silva. Appeal Rights were provided.

Notice of Site Visit shall be posted for 30 days from today's visit.

SUPERVISORS NAME: Melchisedeck Augustin
LICENSING EVALUATOR NAME: Amy Strother
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2026

LIC9099 (FAS) - (06/04)

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