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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 500311304
Report Date: 06/16/2026
Date Signed: 06/16/2026 05:25:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2026 and conducted by Evaluator Valerie Mireles
COMPLAINT CONTROL NUMBER: 04-CC-20260609151742
FACILITY NAME:CHILDTIME CHILDREN'S CENTERFACILITY NUMBER:
500311304
ADMINISTRATOR:STEPHENS, SONJAFACILITY TYPE:
850
ADDRESS:2320 FLOYD AVENUETELEPHONE:
(209) 551-0255
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:83CENSUS: 63DATE:
06/16/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Sonja StephensTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Staff do not ensure hazards are inaccessible to daycare children.
INVESTIGATION FINDINGS:
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On 06/16/2026, Licensing Program Analyst (LPA) Valerie Mireles conducted an unannounced complaint inspection to investigate the above allegation. LPA met with Director, Sonja Stephens. LPA took a census and discussed the allegation. LPA interviewed the Director, obtained facility documentation pertinent to the investigation, and took a photos of the preschool classroom.

During the physical inspection of the preschool classrooms, LPA observed an uncovered outlet, exposing the socket and chipped paint at the base of the wall within reach of the children. This poses a potential risk to the health and safety of children in care.

An exit interview was conducted with Director, Sonja Stephens. Per California Code of Regulations, Title 22, Division 12, Chapter 1, a Type B citation will be issued for violation of CCR 101238(a) as a result of substantiated allegation. A copy of this report and Appeal Rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 04-CC-20260609151742
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: CHILDTIME CHILDREN'S CENTER
FACILITY NUMBER: 500311304
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/14/2026
Section Cited
CCR
101238(a)
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101238 Buildings and Grounds (a)The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement was not met as evidenced by:
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The Director covered the outlets while LPA was present and will train staff of CCR 101238 Buildings and Grounds. Director will submit a sign in sheet to LPA Mireles by the end of business day on 07/14/2026 and will have the wall repaired/painted and submit photographs to LPA Mireles by POC date.
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Based on LPA observation, there was an uncovered outlet, exposing the socket and there is chipped paint at the base of the wall in the classroom within reach of the children. This poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
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