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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 503810066
Report Date: 07/20/2026
Date Signed: 07/20/2026 10:23:36 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/24/2026 and conducted by Evaluator Valerie Mireles
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20260524164754
FACILITY NAME:TREEHOUSE CHRISTIAN ACADEMY 2FACILITY NUMBER:
503810066
ADMINISTRATOR:TOVARAZ, ALICIAFACILITY TYPE:
830
ADDRESS:3301 COFFEE RDTELEPHONE:
(209) 312-9449
CITY:MODESTOSTATE: CAZIP CODE:
95355
CAPACITY:8CENSUS: 7DATE:
07/20/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Alicia TovarazTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Staff speak inappropriately to day care children
Staff handle day care children in a rough manner
INVESTIGATION FINDINGS:
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On 07/20/2026, Licensing Program Analyst (LPA) Valerie Mireles conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with Director, Alicia Tovaraz. LPA explained the allegations, toured the facility, and a census was taken.

This agency investigated the complaint alleging that, "staff speak inappropriately to day care children," and "staff handle day care children in a rough manner." During the course of the investigation, LPA reviewed facility records, observed the classroom, intereviewed daycare staff and parents. Interviews and the information obtained did not corroborate allegations. LPA was unable to gather sufficient evidence to determine that the staff speak to the infants inapprorpiately or handle them in a rough manner. Additionally, LPA observed the infants in the classroom were treated respectfully, comforted and staff was attentive to the infant's needs. Although these allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations occurred; therefore, the allegations are UNSUBSTANTIATED. Continued to LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20260524164754
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: TREEHOUSE CHRISTIAN ACADEMY 2
FACILITY NUMBER: 503810066
VISIT DATE: 07/20/2026
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, Chapter 1, no deficiency is cited during today’s visit. Exit interview conducted with the Director Alicia Tovaraz. Appeal rights were provided and discussed. A Notice of Site Visit was given and will be posted for 30 days.
SUPERVISORS NAME: Joseph Pacheco
LICENSING EVALUATOR NAME: Valerie Mireles
LICENSING EVALUATOR SIGNATURE:

DATE: 07/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2