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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515407891
Report Date: 05/07/2024
Date Signed: 05/07/2024 10:23:04 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2023 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20231114085443
FACILITY NAME:SHIELER, ELLISA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515407891
ADMINISTRATOR:SHIELER, ELLISAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 551-3226
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 0DATE:
05/07/2024
UNANNOUNCEDTIME BEGAN:
09:31 AM
MET WITH:Minor OccupantTIME COMPLETED:
10:35 AM
ALLEGATION(S):
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Licensee was under the influence of unknown substance while providing care and supervision to day care children
INVESTIGATION FINDINGS:
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On 5/7/24 @ 9:31am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with a minor occupant. It was alleged that licensee was under the influence of unknown substance while providing care and supervision to day care children.

On 5/7/24 @ 9:31am LPA E. Laird was greeted at the door by a minor occupant. The occupant stated licensee, Ellisa Shieler, was not currently at the home. The occupant stated Ellisa was not currently providing care to children and the daycare would be closed for approximately 1 month.



report continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20231114085443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: SHIELER, ELLISA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407891
VISIT DATE: 05/07/2024
NARRATIVE
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The licensee was interviewed on 11/16/24 at 2:30pm. Ellisa denied being under the influence of an unknown substance in the presence of daycare children. Ellisa stated she has been having some medical issues which are making her “sleepy” which could be why some people think she’s on a substance. Ellisa stated she has three assistants. Ellisa stated since she’s been sick, she’s been having her assistants watch the children more often. A follow-up interview was conducted with the licensee on 1/16/24. Ellisa stated she had been out of the facility for several days in December 2023 due to ongoing medical issues. Ellisa denied these issues were related to a substance.

LPA E. Laird interviewed two staff (S1, S2) on 11/16/23, 11/20/24, 12/08/23, and 1/12/24. Staff denied having observed Ellisa on an unknown substance. Staff admitted to being the primary caregivers of the daycare children for the past 2-3 months. S1 stated Ellisa has been having medical issues and was spending most of the day in her room sleeping. S1 stated they had concerns with the quality-of-care Ellisa would be able to provide in her current state. Staff stated Ellisa had gone to the hospital via ambulance on 12/7/24 @ approximately 5:00pm, during daycare hours. Records obtained indicate at least one child was in care at the time the ambulance was called.

LPA E. Laird interviewed 6 parents (P1, P2, P3, P5, P6, and P7) on 12/11/23, 1/12/24, and 1/17/24. Parents interviewed stated it was the assistants providing care to the daycare children over the past several months. Parents interviewed stated they had observed the licensee appear sick and tired. Parents interviewed also stated the licensee had been drinking, the licensee appeared under the influence due to her behaviors. Parents interviewed stated there were bottles of hard alcohol observed in the home, and the licensee would shake a lot and stutter her words. Parents interviewed stated they would often have to wake the licensee up in the morning when dropping off their children.

LPA E. Laird interviewed a witness (W1) on 12/8/23 and 12/11/23. W1 stated Ellisa had gone to the hospital via ambulance on 12/7/23 due to alcohol related illnesses. W1 stated there was at least one daycare child present when the ambulance was called.

report continued on 9099C

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20231114085443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: SHIELER, ELLISA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407891
VISIT DATE: 05/07/2024
NARRATIVE
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During an unannounced complaint inspection on 11/16/23, LPAs E. Laird and T. Dutra observed approximately 8 empty vodka bottles in the garage. During subsequent inspections on 1/16/24 and 2/9/24, LPAs E. Laird and T. Dutra observed the licensee’s hands shaking while holding an infant and while signing paperwork.

On 12/11/23, 1/18/24, and 4/29/24 LPA E. Laird obtained the police records and attendance sheets. It was confirmed that the call for emergency services on 12/7/24 was made during daycare hours while C1 was still in care. Records also indicate that the licensee was intoxicated when law enforcement arrived at the home.

Based on the evidence obtained, interviews, and observations, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.


LPA E. Laird has informed licensee, Ellisa Shieler that this report dated 5/7/24 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.


Also, LPA E. Laird has informed the licensee to provide a copy of this licensing report dated 2/28/24 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of this report was left with the minor occupant and appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100 shall apply.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20231114085443
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: SHIELER, ELLISA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407891
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/07/2024
Section Cited
HSC
1596.885(c)
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1596.885(c) Conduct which is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility or the people of this state. This requirement was not met as evidence by:
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Plan of correction was not discussed with licensee due to her absence.
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Based on record review, interviews, and observations, licensee did not comply with the section cited above, which poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 4