515407918-11-29-2022-13-CC-JHEN-CLMRVD-20221129122121

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 515407918
Report Date: 10/10/2022
Date Signed: 11/29/2022 12:21:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2022 and conducted by Evaluator Jackie Helton

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20220826101800

FACILITY NAME:	OLIVER, VENNESA FAMILY CHILD CARE HOME		FACILITY NUMBER:	515407918
ADMINISTRATOR:	OLIVER, VENNESA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 701-9479
CITY:	YUBA CITY	STATE: CA	ZIP CODE:	95991
CAPACITY:	14	CENSUS: 7	DATE:	10/10/2022
		UNANNOUNCED	TIME BEGAN:	02:45 PM
MET WITH:	Vennesa Oliver		TIME COMPLETED:	03:10 PM

ALLEGATION(S):

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Licensee used inappropriate forms of discpline.
Licensee did not allow child's parent inside the facility
Licensee yelled and used profanity in the presence of children
Uncleared adult living in the home
Facility is not clean and orderly

INVESTIGATION FINDINGS:

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On September 1, 2022 at 9:00 AM, Licensing Program Analyst (LPAs) J. Helton and B. Mendez conducted an unannounced visit for the purpose of opening a complaint investigation. LPAs met with licensee Vanessa Oliver. It was alleged that licensee used inappropriate forms of discipline, specifically that (C1) was put in multiple time outs and made to sit in a corner; does not allow parents inside the facility, yells and uses profanity in the presence of children, has an uncleared adult living in the home and that the home was not clean and orderly.

The licensee was interviewed during the visit regarding all the above allegations. Licensee denied the allegations and provided videos from her ring camera and indoor camera. The video showed a parent (A1) being argumentative with licensee and throwing a bottle of sanitizer at the front door and yelling. Licensee stated on that day, the child that was being picked up (C1) was the last remaining child in care for the day. Licensee explained her discipline and showed LPAs where the time out circle mat is and how long children will stand there. Typically, 1 minute per every year of the child’s age. The home was clean and orderly during the visit.
Continued on LIC 9099C

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20220826101800

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: OLIVER, VENNESA FAMILY CHILD CARE HOME	FACILITY NUMBER: 515407918
	VISIT DATE: 10/10/2022

NARRATIVE

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The licensee stated that A2 does not currently live in the home and will obtain a background clearance before moving in.

One staff member was interviewed during the visit (S1) and stated that only licensee and her children, who are cleared, live in the home.

Between September 12 and October 3, 2022 6 client/parents (P1-P6) were attempted to be interviewed, 3 interviews were completed. All 3 parents stated that the licensee uses a time out mat for discipline and that they have never witnessed licensee yelling or using profanity around children. All 3 parents stated that the home is always clean and orderly. All 3 parents stated that they are allowed inside the home but are asked to wear a mask and use hand sanitizer when entering. 2 parents stated they have met and seen (A2) and that it was either early morning on his way to work, or end of day returning from work. No parents stated they have ever seen (A2) inside the home.

During the visit the home was toured, child roster and videos were received. LPAs did not observe any inappropriate forms of discipline or language being used. LPAs did not observe any uncleared adult living in the home. The home was clean and orderly during the visit.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview was conducted and report was reviewed, and copy given to licensee Vanessa Oliver.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:	DATE: 10/10/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/10/2022

LIC9099 (FAS) - (06/04)

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